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TOPIC:

Can't Edit/SAVE Home Page 7 years 8 months ago #65213

goldenword Topic Author Offline New Member Posts: 14 Thank you received: 1	I need to change the Home Page. I have tried: editing directly form the Home page - and editing from the Admin console. It appears changed but after saving it stays the same as before.
	The topic has been locked.

Can't Edit/SAVE Home Page 7 years 8 months ago #65221

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Ok, you have an error related to a custom domain name. You will not be able to save changes until this is resolved or you delete the domain name from the admin console. (your choice) You are also getting an error from our HTTPS security certificate renewal routine. Attachments:
	Last edit: by SteveTheTechie. The topic has been locked.

Can't Edit/SAVE Home Page 7 years 8 months ago #65222

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	The problem is that your custom domain DNS records are set up incorrectly. Your top level domain does not point to our server IP address.
	Last edit: by SteveTheTechie. The topic has been locked.

Can't Edit/SAVE Home Page 7 years 8 months ago #65235

goldenword Topic Author Offline New Member Posts: 14 Thank you received: 1	I got the "A" record domain instructions from this site. Then went to my "MyDomain" account and changed the records. It worked! I can now edit my FTH site. Thank you! The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.

Can't Edit/SAVE Home Page 7 years 8 months ago #65237

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

Ok thanks.

However, a heads up... You are still going to have a problem using FTH email features as your MX record does not point to our mail server address. Instead, it incorrectly points to mx.goldenword.net which will not do anything for you.

You should find that HTTPS access is available to you after this Sunday's renewal loop runs. Please let me know if you find that you are unable to access your website via HTTPS encrypted access after Sunday.

Last edit: by SteveTheTechie.

The topic has been locked.