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contact-3279 email address 7 years 7 months ago #65659

pdjacobs Topic Author Offline New Member Posts: 12 Thank you received: 0	Hello, I have updated the preferences under the contact admin. I have lowered the spam Assassin settings and unchecked the is spam option and enabled the contact email yet I am getting message not delivered and is spam Please advise. Thanks Attachments:
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contact-3279 email address 7 years 7 months ago #65660

Pam Offline Administrator Posts: 3675 Thank you received: 1111	The spam assassin settings work in reverse - 3 is the "strictest" setting. One of your messages came through at 3.7. I think the others failed before you had changed the other settings.
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contact-3279 email address 7 years 7 months ago #65661

pdjacobs Topic Author Offline New Member Posts: 12 Thank you received: 0	Thank you for the fast response and the tip. I would like to have a response do to the sender of This email address is being protected from spambots. You need JavaScript enabled to view it. with a short reply "thank you for contacting us if you want to call us here are our contact number" Is this achieveable? Thanks Paul
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contact-3279 email address 7 years 7 months ago #65686

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

pdjacobs wrote:
Thank you for the fast response and the tip.

I would like to have a response do to the sender of This email address is being protected from spambots. You need JavaScript enabled to view it. with a short reply "thank you for contacting us if you want to call us here are our contact number"
Is this achieveable?
Thanks
Paul

What you are talking about is essentially an auto-responder... we do not do those given the potential for the auto-responses to be perceived as spam (or a run away auto-response...two of them responding to each other). Also, given that your phone number can just be listed on Find a Club that many people use to find a club, I think you should just put it there.

If you really need this, then I would advise that one of the three contacts be a dummy member that has a free email address w/ rules (e.g. gmail) that can handle it.

The topic has been locked.

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