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District director emails getting bounced 6 years 7 months ago #65666

  • rfox2
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Hello

I'm the admin for the D11 FreeToastHost site www.toastmastersd11.org/. When we try to send emails to the district director public account, This email address is being protected from spambots. You need JavaScript enabled to view it. the emails are getting bounced with "no such address". As far as I can tell everything is enabled and the emails should be going through. Could someone provide advice?

Thank you,

Rob Fox
D11 Webmaster
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District director emails getting bounced 6 years 7 months ago #65667

  • Brian
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Your domain is not setup correctly for email.

You need to change the DNS zone records at your registrar

remove these MX records

toastmastersd11.org. 3599 IN MX 10 mailstore1.secureserver.net.
toastmastersd11.org. 3599 IN MX 9 smtp.secureserver.net.

Create mail record

mail.toastmastersd11.org. 599 IN A 50.19.253.65

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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District director emails getting bounced 6 years 7 months ago #65668

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Brian

Thank you! I wasn't involved in the original DNS configuration for the site - could you guide me in a direction to find out who I can contact to have this fixed?

Rob
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District director emails getting bounced 6 years 7 months ago #65669

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Who ever purchased the domain for the District. this is not a FTH controlled domain.

Domain Name: TOASTMASTERSD11.ORG
Registry Domain ID: D163053510-LROR
Registrar WHOIS Server:
Registrar URL: www.godaddy.com
Updated Date: 2016-08-24T04:50:36Z
Creation Date: 2011-08-15T21:20:19Z
Registry Expiry Date: 2018-08-15T21:20:19Z
Registrar Registration Expiration Date:
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone:
Reseller:
Domain Status: clientDeleteProhibited icann.org/epp#clientDeleteProhibited
Domain Status: clientRenewProhibited icann.org/epp#clientRenewProhibited
Domain Status: clientTransferProhibited icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited icann.org/epp#clientUpdateProhibited
Registry Registrant ID: C112754332-LROR
Registrant Name: Toastmasters District 11
Registrant Organization: Toastmasters District 11
Registrant Street: 5868 E. 71st Street
Registrant Street: #E-301
Registrant City: Indianapolis
Registrant State/Province: Indiana
Registrant Postal Code: 46220
Registrant Country: US
Registrant Phone: +1.8129892327
Registrant Phone Ext:
Registrant Fax: +1.3175768027
Registrant Fax Ext:
Registrant Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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District director emails getting bounced 6 years 7 months ago #65670

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OK thanks so much Brian. We're trying to find records to help us sort this out. This is turning into a "hidden gem" that we weren't expecting. I do appreciate your help though!

Rob
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District director emails getting bounced 6 years 7 months ago #65689

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Hi Brian

I'm still trying to resolve this, but I do have access to modify our DNS records now. I have an MX record configured but the mail is still not being delivered. If you do a DNS lookup on us now you get what appears in the attached image "dns_report.png".

The other image shows the current configuration for our DNS entry at the registrar. I can add or modify those entries but I'm not sure how to modify the MX entry so that it will work. Do you have any suggestions?

Thank you,

Rob
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District director emails getting bounced 6 years 7 months ago #65717

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I am seeing all the required zone records now. Th email forwarders should now work.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The following user(s) said Thank You: SteveTheTechie
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District director emails getting bounced 6 years 7 months ago #65722

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Yes, I think we're good! Thank you for all of your help!

Rob
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