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TOPIC:

Login 6 years 6 months ago #65886

LouisSmith
Topic Author
Offline
New Member
Posts: 5
Thank you received: 0

Hi,

For almost two weeks, I have been unable to use our web site - as a member or the administrator. Over the last few days, I have tried the suggestions in the FAQs with no success. Suggestions?

The site seems to accept my member and administrator names/passwords. But then, it hangs - not frozen but just the 'wait' image.

I verified the 'cookies' recommendations.
I added the site to the compatibility view
I e-mailed other members to log-out, in case they had not done it.

No other member has expressed any such problem. My system is a laptop: Windows-7 (SP1) running IE-11.

Louis Smith
O'Fallon Toastmasters 994
Web Site Administrator
618-632-8089

Louis Smith
O'Fallon Toastmasters #994

The topic has been locked.

Login 6 years 6 months ago #65887

Brian Offline Administrator Posts: 11647 Thank you received: 3880	1) click the reload link at the bottom of your site and try again. 2) What OS, Browser and version are you using? Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Login 6 years 6 months ago #65889

LouisSmith
Topic Author
Offline
New Member
Posts: 5
Thank you received: 0

Hi Again,

Still no success. I clicked the link and waited for some reaction. It was the same as when I try to login (which I did try also).

I have the suspicion that one or more members have not done the logout. Is there a way to verify that no one is logged-in as a member or administrator? If there is someone, is there a way to force the logout?

So far, I have treated this as a minor problem, since no one else has complained.

Louis Smith
O'Fallon Toastmasters 994
Web Site Administrator.

Louis Smith
O'Fallon Toastmasters #994

The topic has been locked.

Login 6 years 6 months ago #65893

Brian
Offline
Administrator
Posts: 11647
Thank you received: 3880

Other people being logged in does not matter.

Do you have another browser like Firefox or chrome installed if so please try them.

If you only have IE11 please click on F12 and turn on the debugger and tell us of any Java script errors you are seeing.

msdn.microsoft.com/en-us/library/gg699336(v=vs.85).aspx

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The topic has been locked.

Login 6 years 6 months ago #65908

LouisSmith
Topic Author
Offline
New Member
Posts: 5
Thank you received: 0

Hi,

Success? As of 3:10pm today, I have been able to work on the web site - with one exception. Since Monday evening (around other must-do work), I have:
Reloaded the web site
Updated Java from V8-141 to V8-144
Installed and tried Firefox browser
Updated Windows 7 (Home Edition) (already on automatic)
Reverted Internet Explorer 11 to its 'default' settings (w cookies enabled)
Reloaded the web site again

I still have a problem with the 'Home-Page.' I cannot edit it. The edit tab displays the contents of the home-page and the surrounding codes. And when I try to close the edit window, I get that there are 3-5 unsaved changes - no matter how many times I click the save button.

So, some good progress.

Louis Smith
O'Fallon Toastmasters 994
Web Site Administrator

Louis Smith
O'Fallon Toastmasters #994

The topic has been locked.

Login 6 years 6 months ago #65909

Brian Offline Administrator Posts: 11647 Thank you received: 3880	When using Firefox were you able to log in and make changes successfully? Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Login 6 years 6 months ago #65910

LouisSmith Topic Author Offline New Member Posts: 5 Thank you received: 0	Nope. I will have to delete it and re-install it to be really sure. Louis Smith O'Fallon Toastmasters #994
	The topic has been locked.

Login 6 years 6 months ago #65921

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	Brian: works for me Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile.
	Last edit: by SteveTheTechie. The topic has been locked.