Welcome, Guest

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Page:
1

TOPIC:

Reset Password - Admin Assistance 6 years 5 months ago #66508

neilkileeg Topic Author Offline New Member Posts: 4 Thank you received: 2	Hello, I require assistance to help login to our site using using the admin profile. I have updated the Admin into my name and email address on Toastmaster.org and do see my name appear as the admin for our club. However, I am not receiving the password reset email. Club: 744669 Fairmont Toastmasters Can anyone provide assistance to allow me to sign into the admin profile Thank you, Neil
	The topic has been locked.

Reset Password - Admin Assistance 6 years 5 months ago #66509

LindaMann Visitor	Freetoasthost is not part of Toastmasters.org You need to go to your club website Login as an admin Leave password area blank click on authenticate Now, you will receive an email
	The topic has been locked.

Reset Password - Admin Assistance - 744669 Fairmont Toastmasters 6 years 5 months ago #66510

neilkileeg
Topic Author
Offline
New Member
Posts: 4
Thank you received: 2

Thank you for the quick reply Linda. I am still unable to recieve the email.

I have the reviewed the document: "When previous administrator is no longer available". I have updated myself to the admin via ToastMasters.org (a week ago), but our previous admin's email address could not be authenticated as the address has now been deactivated.

Our club hasn't signed into this website for some time, so I am the new admin to access and update it for or club.

Is there a way to be sent a direct email to become the admin?

The topic has been locked.

Reset Password - Admin Assistance - 744669 Fairmont Toastmasters 6 years 5 months ago #66511

neilkileeg
Topic Author
Offline
New Member
Posts: 4
Thank you received: 2

Linda, I can provide more information on my current issue.

Previously the admin for this website could have been Judi Deverlie a past president of our club. Her email address is still on file for admin is This email address is being protected from spambots. You need JavaScript enabled to view it.. This email address is currently inactive. However, My email address is also listed as admin as This email address is being protected from spambots. You need JavaScript enabled to view it. as the admin recovery email.

I do not see the “authenticate” for admin login. I only see “authenticate” when I sign in as a member.

Since I was not with the club when we previously used this website I do not have a member account to reset my password here either.

The topic has been locked.

Reset Password - Admin Assistance - 744669 Fairmont Toastmasters 6 years 5 months ago #66512

LindaMann Visitor	You are the listed the admin on the club website, however you are not listed as a member. Check your junk mail to see if you got an email there
	The topic has been locked.

Reset Password - Admin Assistance - 744669 Fairmont Toastmasters 6 years 5 months ago #66513

LindaMann Visitor	Never mind, for the administrator you are suppose to click on (Did you forget your password)... I just did that for you and you should receive an email now...
	The topic has been locked.

Reset Password - Admin Assistance - 744669 Fairmont Toastmasters 6 years 5 months ago #66514

neilkileeg Topic Author Offline New Member Posts: 4 Thank you received: 2	Thank you! I have been able to successfully sign in as an admin. I will create my own member profile using the admin acceaa Thank you for you assistance Linda. Much appreciated. The following user(s) said Thank You: LindaMann
	The topic has been locked.

Page:
1

Moderators: Pam, rhtaylor3, jliu, marc33, NotLiable, deedubbleyoo, NSB, Phyllis Kirouac

Forum

Support Requests

Public Forums

Support Requests

Reset Password - Admin Assistance

Time to create page: 0.044 seconds

~~~~~~~~~~~~ IMPORTANT INFORMATION -- Please read! ~~~~~~~~~~~~