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Membership management 7 years 4 months ago #66875

lbenz01s Topic Author Offline New Member Posts: 5 Thank you received: 0	When trying to enter a new member in toasthost in Town Criers Club 1743 website it will not accept a legitimate gmail.com address. This is not the first time of issue. Had same issue in another club some time back where had to ask the member for an additional email address. Laurie Harrington, VP Membership club 1743
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Membership management 7 years 4 months ago #66876

Brian Offline Administrator Posts: 10444 Thank you received: 3862	please give us the name and email address so we can verify what is happening.
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Membership management 7 years 4 months ago #66877

lbenz01s Topic Author Offline New Member Posts: 5 Thank you received: 0	site is towncriers.toastmastersclubs.org Laurie Harrington
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Membership management 7 years 4 months ago #66878

Brian Offline Administrator Posts: 10444 Thank you received: 3862	name and email address of the problem child so we can see the error
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Membership management 7 years 4 months ago #66879

lbenz01s Topic Author Offline New Member Posts: 5 Thank you received: 0	This email address is being protected from spambots. You need JavaScript enabled to view it.
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Membership management 7 years 4 months ago #66880

lbenz01s Topic Author Offline New Member Posts: 5 Thank you received: 0	Sorry. Name is Irashad Mohammed
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Membership management 7 years 4 months ago #66881

Brian Offline Administrator Posts: 10444 Thank you received: 3862	1) you need to read the error messages when they flash up at the top of the add box Email (irashad@gmail.com) is already in use for someone on the Prospects tab. 2) that person is already in your prospect list, you can just move them to your member list.
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Membership management 7 years 4 months ago #66882

lbenz01s Topic Author Offline New Member Posts: 5 Thank you received: 0	Oh my goodness! I hadn't entered in Prospects, but i'll look there from now on. Thank you!
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Membership management 7 years 4 months ago #66883

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Keep in mind that you may have your email and contact forms configured to automatically enter information from the Contact Us form in MM for you. This person probably contacted your club at some point via Contact Us. This feature is a time savings feature so you do not need to enter information for someone who has already entered their information.
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