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TOPIC:

DNS record and IP address 7 years 3 months ago #67197

aweiler
Topic Author
Offline
New Member
Posts: 2
Thank you received: 0

Hi all,

Recently, I haven't been able to update the floater text on our site. I get this message:
Basic Settings Tab - This domain is not yet pointing to the IP address 50.19.253.65. In your domain registrar's DNS area, modify the existing "A" and "MX" records for this domain, to point to 50.19.253.65, wait the amount of time as specified by your domain host, then try again.

Admittedly, our domain points towards a different IP address (50.63.202.21). Did which IP address it had to point to change recently?

I also got this message when logging in today:
NOTE: We were unable to create / renew a HTTPS certificate for your custom domain: www.francophonebilingualtoastmasters.com
This means that you will not be able to access your website using https:// after any existing
certificates expire.

Is it related?

Andrew

VP of Ed - Club 1861331

VP of Ed
Club 1861331 - Francophone Bilingual Toastmasters

The topic has been locked.

DNS record and IP address 7 years 3 months ago #67198

Brian Offline Administrator Posts: 10444 Thank you received: 3862	yes it is all related if you do not follow our specifications then you cannot expect your custom domain and secure certificate to work. If you want to use a custom domain please follow the instructions located here. support.toastmastersclubs.org/doc/item/dns-settings-overview
	The topic has been locked.

DNS record and IP address 7 years 3 months ago #67200

aweiler Topic Author Offline New Member Posts: 2 Thank you received: 0	Thanks! I'll get those updated. Just wondering, why was it working before December? Andrew VP of Ed Club 1861331 - Francophone Bilingual Toastmasters
	The topic has been locked.

DNS record and IP address 7 years 3 months ago #67201

Brian Offline Administrator Posts: 10444 Thank you received: 3862	Looks like the domain was renewed in December, maybe they let it expire before renewing. Expires on 2018-12-22 - Updated on 2017-12-23
	The topic has been locked.

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