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Unable to reset login password 6 years 2 months ago #67263

  • andreamurga
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Hello, we recently started using a website for our Flatiron TM club (flatiron.toastmastersclubs.org/). I haven't been able to login so I followed the instructions to reset my password. When I try to do this, no matter what, I get an error message saying "Invalid password." I can't figure out how to reset my password and I have cookies enabled.

Thanks,
Andrea.
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Unable to reset login password 6 years 2 months ago #67264

  • Brian
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We require your club number to be able to see what is going on.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Unable to reset login password 6 years 2 months ago #67319

  • andreamurga
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Thanks Brian. Club number is:

# 1115312
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Unable to reset login password 6 years 2 months ago #67320

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Please check your e-mail inbox and spam/junk mail folder for your authentication key and instructions.

I can see that the reset email was sent to you.

an 16 20:54:05 toastmastersclubs sendmail[21052]: w0GKs5jm021049: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=121351, relay=gmail-smtp-in.l.google.com. [209.85.232.26], dsn=2.0.0, stat=Sent (OK 1516136045 s22si3145120qks.278 - gsmtp)

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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