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TOPIC: Agendas Disappearing

Agendas Disappearing 10 months 1 week ago #67488

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Greetings FTH admins,

For years, we at Stryker Toastmasters (#2561556) have been using the FTH agendas with no problems. However, during our last two meetings, our agenda has, annoyingly, disappeared right before (either the day before or day of) our meeting, causing a bit of chaos.

The first time, I chalked it up to just a random fluke, but the latest time (for our January 24th meeting), it actually erased the agenda on me twice!

I haven't personally seen this issue, but our club VPoE encountered the issue below before our meeting last week.

Is there something that I can do to help with this issue?

Thanks,
Bryan Garfoot
Club #2561556, Stryker Toastmasters
stryker.toastmastersclubs.org
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Agendas Disappearing 10 months 1 week ago #67489

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Describe how you are creating new agendas
Thank you

Brian McDonald DTM
Lead Freetoasthost Support
support.toastmastersclubs.org

Cataraqui Valley Toastmasters
www.catval.com
Club #9560

Past District Director District 61 for 2016-2017
Serving Eastern Ontario, Quebec, and Northern New York
www.tm61.org
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Agendas Disappearing 10 months 1 week ago #67490

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Generally, I am the one that creates them. When viewing a current agenda, I have been using the plus button, setting the meeting date, and selecting our default template.
Club #2561556, Stryker Toastmasters
stryker.toastmastersclubs.org
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Agendas Disappearing 10 months 1 week ago #67503

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Seems you have several agendas with invalid date time. The programmer will have to have a look.
Thank you

Brian McDonald DTM
Lead Freetoasthost Support
support.toastmastersclubs.org

Cataraqui Valley Toastmasters
www.catval.com
Club #9560

Past District Director District 61 for 2016-2017
Serving Eastern Ontario, Quebec, and Northern New York
www.tm61.org
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Agendas Disappearing 10 months 22 hours ago #67631

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Hey Brian,

Just wondering if the programmer has had time to look into the invalid date times.
Club #2561556, Stryker Toastmasters
stryker.toastmastersclubs.org
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Agendas Disappearing 9 months 3 weeks ago #67669

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Looks like our latest agenda has disappeared this morning.

According to our VP of E, she was trying to edit to the agenda to remove a speaker when the same error as above popped up. Afterwards, the agenda was just gone, again. Her browser version is still IE 9, but unfortunately I have no other information.
Club #2561556, Stryker Toastmasters
stryker.toastmastersclubs.org
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Agendas Disappearing 9 months 3 weeks ago #67671

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What date was she updating?

IE9 is at End of Life and is no longer supported, she needs to update to IE 11 or use Firefox or Chrome
Thank you

Brian McDonald DTM
Lead Freetoasthost Support
support.toastmastersclubs.org

Cataraqui Valley Toastmasters
www.catval.com
Club #9560

Past District Director District 61 for 2016-2017
Serving Eastern Ontario, Quebec, and Northern New York
www.tm61.org
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Agendas Disappearing 9 months 3 weeks ago #67672

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She was updating this morning for tomorrow's (February 14th) agenda. We have since recreated the agenda for Feb 14th.

I'll work with her to get her browser updated. She said she's also gotten this error using "another explorer", but I'm unsure if that means Firefox or Chrome. In the interim, I did get her to update cookie settings and clear her cache.
Club #2561556, Stryker Toastmasters
stryker.toastmastersclubs.org
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Agendas Disappearing 9 months 3 weeks ago #67683

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Somehow she is managing to mangle the agenda date despite my best efforts to prevent that.

Ask her if she is trying to type in the date of the agenda or change it to a different date format. She should no be able to do that (should be blocked) but I have been surprised before.
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Agendas Disappearing 9 months 2 weeks ago #67759

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Thanks Steve.

I did just sit down with her to walk through exactly how she is editing the agenda. I got her using Chrome, so that should eliminate issues from an old version of Explorer. We walked through the creation of a couple test agendas, and I saw nothing out of the ordinary. She was using the plus button for "new agenda", changing the meeting dates by clicking in the Meeting Date field and using the
pop-up calendar to set the date . We changed around a few things on the agenda, deleted some items from the agenda, and updated speech details - all things that she claims were giving errors before.

During our tests, we were unable to replicate any errors. I'll continue monitoring things, but hopefully using Chrome will solve things. Or at least I'm crossing my fingers that it will.
Club #2561556, Stryker Toastmasters
stryker.toastmastersclubs.org
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