TOPIC:

A member logged in and attempted to remove herself from the meeting agenda but there was no X next to her name. Nor was there a Confirm buttom below her name. That indicates that the meeting agenda system did not recognize her login, even though she could she the "logged in as Her Name" and "Log Out as Her Name" listed in the menu on the left margin.

As website admin, how can I check this setup and make any adjustments so that she can handle her own edits to the meeting agendas?

Thanks,

Tonia Norman, DTM
TxDOT Toastmasters
Club 9325
txdot.toastmastersclubs.org

Toniaclue wrote:

That indicates that the meeting agenda system did not recognize her login, even though she could she the "logged in as Her Name" and "Log Out as Her Name" listed in the menu on the left margin.

Lets not draw any conclusions before we have had a chance to look into the situation. What is the member's name?

The member's name is Carol Cunard.

Thanks,

Tonia

Tonia,

I took a look. She is not signed up for any roles in future agendas from what I can see, so I would not expect to find a Confirm button anywhere for her. Am I missing something?

Members can only remove themselves from future meeting agendas... that is by design. If she is referring to a past meeting agenda, only the VPE (or an officer w/ agenda create rights) or admin can change those.

So... I am not sure what she is referring to that is a problem... can you check?

We took care of here issue, so yes she is not showing as having a meeting role.

Let me add her back to a future agenda so that you can check it out again.

I added her back as the Timer at 12:35 pm on the agenda for 3-20-18.

Note: As ADMIN, I can see the X next to her name, but she said that she did not see it when she went into the meeting agenda to remove herself from the meeting role earlier this morning.

Here's a screen shot that she sent me this morning from her view (when, at that time, she was assigned the Table Topics Session role).

Attachment

You'll also notice in her screen shot that it doesn't show the Confirm button below her name on the right.

I did a little extra detective work and I think I found the problem. It looks like the screen shot that she took is for the February 20th meeting, not the March 20th meeting that she needed to edit. So, of course, she can't edit a prior club meeting agenda.

I'm checking back with her to make sure that she is able to get into and edit the future meeting agendas. I'll reply again once I've confirmed that it's working properly on her end.

Thanks,

Tonia

Okay, to close this one out - I confirmed that indeed she had selected the wrong meeting from the View Another Agenda drop down menu (just happened to also be on the 20th). I informed her that she cannot edit a prior meeting. She then selected the 3-30-18 meeting from the list and was able to see and click on the X next to Role assigned to Carol Cunard and she was removed successfully.

Thanks for looking into it, Steve.

Have a great day.

Tonia