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TOPIC:

Error on changing domain name 6 years 1 month ago #67957

rebchris
Topic Author
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New Member
Posts: 4
Thank you received: 0

HELP! I've wasted three days on trying to figure this out and read through the service request logs on my own.

Our club changed its name from Salt Lake Hardware to Marmalade Toastmasters. Our domain name needs to change correspondingly from slhardware.com to marmaladetm.com. We use GoDaddy to register the domain name and provide name service.

The attached document shows the screen shot of the error message I get when I try to change the domain name using the admin console. The are notes below the screen shot describing all the combinations and permutations I've tried. Also, I included screen shots of the GoDaddy DNS template used to create the DNS entries and the entries as seen on the GoDaddy display screen. In addition, I included screen shots for lookups of marmaladetm.com, www.marmaladetm.com and mail.marmaladetm.com.

Some questions:
1. When the domain name is changed in the admin console is a lookup done to verify the DNS entries for the domain name?
2. Am I trying to do something that's not possible because I'm changing the domain name out from under my login to the admin console?
3. Does this domain name change need to be done by a FreeToastHost admin?

Thank you for your help.

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Club 1269015 - Marmalade Toastmasters
soon to be marmaladetm.com
formerly slhardware.com

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Error on changing domain name 6 years 1 month ago #67959

SteveTheTechie
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FreeToastHost Developer
Posts: 13529
Thank you received: 3831

It is more likely a problem with the SSL certificate generation for the new domain.

I will have to look into it a bit later when I am not at my day job.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

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Error on changing domain name 6 years 1 month ago #67960

rebchris Topic Author Offline New Member Posts: 4 Thank you received: 0	Okay, thank you for the speedy reply. I checked the FreeToastHost docs on SSL cert generations. Looks like that's done internally on FreeToastHost and not something that I forgot to do, so I'll wait to hear back from you. Club 1269015 - Marmalade Toastmasters soon to be marmaladetm.com formerly slhardware.com
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Error on changing domain name 6 years 2 weeks ago #68276

rebchris Topic Author Offline New Member Posts: 4 Thank you received: 0	Has anyone had time to look into this problem? It's been 3 weeks since the SR was submitted. Club 1269015 - Marmalade Toastmasters soon to be marmaladetm.com formerly slhardware.com
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Error on changing domain name 6 years 2 weeks ago #68277

Brian Offline Administrator Posts: 11647 Thank you received: 3880	You never delete the old domain. I have deleted the old domain and added the new domain www.marmaladetm.com is working. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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Error on changing domain name 6 years 2 weeks ago #68278

rebchris Topic Author Offline New Member Posts: 4 Thank you received: 0	So far it looks like everything is working including our This email address is being protected from spambots. You need JavaScript enabled to view it. group email. Thank you! Your help is much appreciated. Club 1269015 - Marmalade Toastmasters soon to be marmaladetm.com formerly slhardware.com
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