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Username not auto-generating, unable to login 6 years 1 day ago #68103

  • Jaclyn Kondrk, President
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Hello,

My username is not auto-generating when I type in the first four letters of my name. I have been unable to log in for a couple of weeks now. I am the president of my club and I am in good standing. My web admin said everything looks good on his end; I am in the system and should have access. Please advise how I can reset or what I should do.

Thanks,
Jackie
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Username not auto-generating, unable to login 6 years 1 day ago #68107

  • Brian
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Sorry we can not assist you as you did not supply your club number as requested.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Username not auto-generating, unable to login 6 years 1 day ago #68108

  • Jaclyn Kondrk, President
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I apologize! My club number is 8927
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Username not auto-generating, unable to login 6 years 1 day ago #68109

  • Brian
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Probably would help if your spelt your name the same way all the time.

Jackie Kondrk, CL, President

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Username not auto-generating, unable to login 6 years 1 day ago #68111

  • SteveTheTechie
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Jackie, you must type your name the exact same way it is spelled in your member profile, or it will not work.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Username not auto-generating, unable to login 6 years 1 day ago #68113

  • Jaclyn Kondrk, President
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Wow I didn't realize that changing my profile from Jaclyn to Jackie would change my login status.... it works now! Thanks guys.
The following user(s) said Thank You: SteveTheTechie
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