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Member can’t sign up for roles 5 years 11 months ago #68457

  • emilybrake
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A new member is unable to sign up for the evaluator role. Why is this? She gets rhe error that only members are able to sign uo but she’s logged in as a member.
8102
seeyouspeak.toastmastersclubs.org/
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Member can’t sign up for roles 5 years 11 months ago #68458

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SHE is not a name of a person that we can look up to assist. Please be precise in your description of the problem.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Member can’t sign up for roles 5 years 11 months ago #68459

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Are these forums private?
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Member can’t sign up for roles 5 years 11 months ago #68460

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The initials are SC
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Member can’t sign up for roles 5 years 11 months ago #68461

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I was able to log in as Steena and sign up for an evaluator role. Please have Steena follow these docs to setup her browser.

support.toastmastersclubs.org/doc/item/i...orer-cookie-settings

If she still has issues we will need to know her Operating system, browser and versions.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Member can’t sign up for roles 5 years 11 months ago #68462

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Thanks!

We gave the instructions you posted a try, and it's still not letting her sign up for any roles. Any other possible steps to take to troubleshoot this?
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Member can’t sign up for roles 5 years 11 months ago #68463

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If she is at work she may not be able to use her work computer, as her to try from home.

If not please provide the information I requested above.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Member can’t sign up for roles 5 years 11 months ago #68464

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She has tried at home and on campus, where there isn't any block. She is using MacOS High Sierra version 10.13.4, and the most recent version of Chrome version 66.0.3359.117

She is also getting an message that says, "Your connection to the site is not fully secure."
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Member can’t sign up for roles 5 years 11 months ago #68468

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Can anyone help?
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Member can’t sign up for roles 5 years 11 months ago #68469

  • SteveTheTechie
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Emily,

There is not much else I can add beyond what Brian has already asked you to check.

If you are able to log in and take roles yourself on your website, then you know there is nothing wrong w/ the website.

It is more likely that your member has a computer issue or that she is not following the correct process to login and take a role.

Your member may also not have their browser settings set up correctly to allow the system to set cookies, which would cause her to get logged out. See the following: support.toastmastersclubs.org/doc/item/cookie-settings
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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Member can’t sign up for roles 5 years 11 months ago #68470

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A new member is unable to sign up for the evaluator role. Why is this? She gets rhe error that only members are able to sign uo but she’s logged in as a member.
8102
seeyouspeak.toastmastersclubs.org/


Is it possible that the member is trying to sign up for a role on a past agenda? Unassigned roles on historical agendas display "Agenda Locked To Members" This means that members are locked from taking on roles on the agenda. Only an agenda editor can edit the assignments on historical agendas. Members can only take on unassigned roles in future agendas.
Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org
The following user(s) said Thank You: SteveTheTechie
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Member can’t sign up for roles 5 years 11 months ago #68482

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I use MAC High Seria and Chrome and have no issues. It is either something with her setup or what she is doing.
She would need to describe exactly step by step what she is doing and tell us the results after each step.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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