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TOPIC:

Role change notification emails not being received 7 years 1 month ago #69676

Jane Atkinson
Topic Author
Offline
Administrator
Posts: 3833
Thank you received: 898

Re club no. 5316066

We have the system set up to notify the VP Ed of confirmations, sign-ups and removals from meeting roles.

I'm VP Ed and last week I was Toastmaster for the meeting of 5 June (NZ time) as well (in case that's relevant). Although people confirmed and removed themselves from roles in the usual way, I received no notifications.

Secretary, EY Toastmasters club 1137486, District 112
Auckland, NZ

The topic has been locked.

Role change notification emails not being received 7 years 1 month ago #69683

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Jane, I think you know how to check the email logs... I suggest that you start there.
	Last edit: by SteveTheTechie. The topic has been locked.

Role change notification emails not being received 7 years 1 month ago #69702

Brian Offline Administrator Posts: 10481 Thank you received: 3869	Jane: I can see a lot of emails being sent to your email address and they are all queued. You might want to check your spam box. I can see 3 role change notifications from your club to you last week
	The topic has been locked.

Role change notification emails not being received 7 years 1 month ago #69715

Jane Atkinson Topic Author Offline Administrator Posts: 3833 Thank you received: 898	They aren't in my spam box. I've checked my email client and also the webmail platform. My settings are for spam to be marked but still sent to me. Should I ask my email co. what it's about? Secretary, EY Toastmasters club 1137486, District 112 Auckland, NZ
	The topic has been locked.

Role change notification emails not being received 7 years 1 month ago #69718

Brian Offline Administrator Posts: 10481 Thank you received: 3869	Pull the log records as that will give the details to search on.
	The topic has been locked.

Role change notification emails not being received 7 years 1 month ago #69719

Jane Atkinson Topic Author Offline Administrator Posts: 3833 Thank you received: 898	I sent out another agenda a couple of hours ago and I've had a response notification already. Seems to be working again, in other words. Consider it solved. If it happens again, I'll follow up with the email host. Secretary, EY Toastmasters club 1137486, District 112 Auckland, NZ The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.