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TOPIC:

Role change notification emails not being received 5 years 11 months ago #69676

Jane Atkinson
Topic Author
Offline
Administrator
Posts: 4023
Thank you received: 882

Re club no. 5316066

We have the system set up to notify the VP Ed of confirmations, sign-ups and removals from meeting roles.

I'm VP Ed and last week I was Toastmaster for the meeting of 5 June (NZ time) as well (in case that's relevant). Although people confirmed and removed themselves from roles in the usual way, I received no notifications.

VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

The topic has been locked.

Role change notification emails not being received 5 years 11 months ago #69683

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	Jane, I think you know how to check the email logs... I suggest that you start there. Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile.
	Last edit: by SteveTheTechie. The topic has been locked.

Role change notification emails not being received 5 years 11 months ago #69702

Brian Offline Administrator Posts: 11672 Thank you received: 3881	Jane: I can see a lot of emails being sent to your email address and they are all queued. You might want to check your spam box. I can see 3 role change notifications from your club to you last week Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Role change notification emails not being received 5 years 11 months ago #69715

Jane Atkinson Topic Author Offline Administrator Posts: 4023 Thank you received: 882	They aren't in my spam box. I've checked my email client and also the webmail platform. My settings are for spam to be marked but still sent to me. Should I ask my email co. what it's about? VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ) FreeToastHost Field Officer, District 112 (Northern New Zealand) Spare yourself anxiety and Backup your site regularly.
	The topic has been locked.

Role change notification emails not being received 5 years 11 months ago #69718

Brian Offline Administrator Posts: 11672 Thank you received: 3881	Pull the log records as that will give the details to search on. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Role change notification emails not being received 5 years 11 months ago #69719

Jane Atkinson
Topic Author
Offline
Administrator
Posts: 4023
Thank you received: 882

I sent out another agenda a couple of hours ago and I've had a response notification already. Seems to be working again, in other words.

Consider it solved. If it happens again, I'll follow up with the email host.

VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

The following user(s) said Thank You: SteveTheTechie

The topic has been locked.