IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

Opt in Resend won't work 5 years 10 months ago #69912

Marieke Pepers Topic Author Offline New Member Posts: 4 Thank you received: 0	Hi, One of my member can't access the website - and also not reset anything. I figured this has to do with Opt in Message, and want to resend it. But I am not able to select any person to resent Opt in. Please advice on 1) whats wrong with my Opt-in- email option 2) how can I get a new login/access for this member. This message has an attachment file. Please log in or register to see it.
	The topic has been locked.

Opt in Resend won't work 5 years 10 months ago #69913

Brian Offline Administrator Posts: 11647 Thank you received: 3880	No club number provided so we can't help you. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Opt in Resend won't work 5 years 10 months ago #69914

Marieke Pepers Topic Author Offline New Member Posts: 4 Thank you received: 0	Sorry: club number is 9579.
	The topic has been locked.

Opt in Resend won't work 5 years 10 months ago #69915

Brian Offline Administrator Posts: 11647 Thank you received: 3880	All your members have opted-in. Did your member click on the accept cookies at the bottom of the club website before trying to log in? Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Opt in Resend won't work 5 years 10 months ago #69916

Marieke Pepers Topic Author Offline New Member Posts: 4 Thank you received: 0	Thanks, I will check with him and connect again if needed.
	The topic has been locked.