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TOPIC:

Accepting Admin Password Change 5 years 9 months ago #70342

csteinh
Topic Author
Offline
New Member
Posts: 2
Thank you received: 0

I am the Website Administrator (for 5 years) of NMC Voices for Change 2335110 and I am unable to access the Admin section. I have selected the option to receive a new Log On key email to change the password three separate times this morning. Each time after I go through the steps on the email, select save I receive a message at the top of the email stating I am not logged in. I exit out and try to log back on with each of the three new passwords I created and I receive the same error message that the username and password do not match. I am not typing them in wrong as I started to cut and paste. I need to get in to change our officers so I can now make adjustments to our agenda for Monday's meeting as a member. I have no problems accessing the site as a member.

The topic has been locked.

Accepting Admin Password Change 5 years 9 months ago #70343

Brian Offline Administrator Posts: 11644 Thank you received: 3880	Did your accept "I Agree to the Policy" in the maroon pop up? If not click the cookie by the login and accept it. The user in the admin is your club number. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	Last edit: by Brian. The topic has been locked.

Accepting Admin Password Change 5 years 9 months ago #70345

csteinh Topic Author Offline New Member Posts: 2 Thank you received: 0	I did enter my club number as the username and I did not receive a pop up to agree to the policy. My assumption is since I have already done this previously after the EU made its policy change.
	The topic has been locked.

Accepting Admin Password Change 5 years 9 months ago #70346

Brian Offline Administrator Posts: 11644 Thank you received: 3880	I have force changed your password and emailed it to you. Password has been reset and notification sent to This email address is being protected from spambots. You need JavaScript enabled to view it. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

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