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Admin login reset. 5 years 9 months ago #70419

  • TattleTongue
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Chris from 3834.toastmastersclubs.org club 3834 (user name TattleTongue)

Hi basically I have the same problem as user Shillitoq posted as transaction #70260. There is also a reference number 652265 in the post, I am not sure what that is.

I am trying to do a reset on the admin password. The return emailed link goes back to the 3834 website but without any means to log in as admin, ie seems like I am stuck in an infinite loop.... Am I missing something real simple and basic? (Honestly....)
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Admin login reset. 5 years 9 months ago #70427

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Did you click the "I Agree to the policy" in to popup box at the top of the site? If not click the cookie and then click the "I Agree"

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Admin login reset. 5 years 9 months ago #70440

  • SteveTheTechie
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Can you please post the link url here?
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Admin login reset. 5 years 9 months ago #70467

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Club 3834 etc,

Per Brian’s post, no pop up show... could be my interface is iOS on an IPad ver 11.4 I think using Safari. If issue cookie-related then maybe iOS over-manages by default an suppresses the popup? Just a guess. Anyway here is link from most recent password automailer

secure.hushmail.com/1.1.5/preview/hushma...wUb6ZsYX9ak6bmr3m5BU

Is that helpful? Thanks all for help....

Chris “TattleTongue “
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Admin login reset. 5 years 9 months ago #70468

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Ok, I took a look.

How quickly did you click the link after you received it? The link is not guaranteed to work forever.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Admin login reset. 5 years 9 months ago #70469

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Also, the link you posted is not our link... Your email system is intercepting our links.

If you click on the link you posted, our link is in the pop-up.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Admin login reset. 5 years 9 months ago #70510

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Club 3834, etc.

Thanks for your patience. After some futzing I confirmed that indeed my email (webmail) vendor is indeed ‘smothering’ links inside received emails by attempting to do local (my IPad) systemwide prepending of a custom string to any link in an apparent attempt to provide “a more consistent user experience” (or some such). After eventually evading such ‘helpfulness’ and manually stripping out the custom string, I tried the resulting ‘raw’ string in both Chrome and Safari on my IPad. Note that Safari has cookies enabled and does NOT block pop-ups (System options). On Chrome the pop-ups were blocked, so after finding that option, I switched it off and did a re-try (again on the suitably stripped link). Sadly in all these cases, the Pop-up which is evidently supposed to manifest failed to appear. BIG SIGH. (What happened to the good old days when you could actually DO THINGS with computers, and they GOT DONE?). If something obvious does not jump out soon, I may just use a library Win machine or some such, just hoping and praying for reasonable behavior... Do let me know if there is some other thing that might be worth trying on my IPad, though.... Again, thanks for your patience.... Chris ‘TattleTongue’.....
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Admin login reset. 5 years 9 months ago #70511

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Unfortunately, I think your experience is likely to become more common, not that it should make you feel any better. Frankly, I am not sure what we are going to do in the future if our links get buried to the extent that it gets confusing what to actually click. It seems a bit counterproductive to me.

People tend to blame the software they are using for problems they experience, even when that software has nothing to do with the issue. The result is that software vendors end up putting in all sorts "helpful protections" in place that may be ok for naive users, but just cause headaches for everyone else. For instance, I believe that Microsoft is doing something similar with Outlook.

One thing you may try is to see if you can just copy the link address from our link and then paste it into the address box for a new browser tab. That would be a way of using the link without making the link itself do the navigation.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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