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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
TOPIC:
error message "Undefined subroutine &main: " 5 years 9 months ago #70631
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Hi there,
I'm writing in on behalf of one of our members who is having trouble logging in. Because she can't seem to "set" her password, she has to reset it each time she wants to log in. And when she "resets" her password, and tries to log in with that, she gets this error message: Software error: Undefined subroutine &main::GetCookieStatus called at /var/www/cgi-bin/FTH_serve.pl line 87. For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error. Here is the time and date of this error message. 7/16/18 10:30 pm I've attached a screenshot of the error message that comes up when Catherine tries to log in with her newly set password. She then returns to the cycle of resetting her password, and when she does that, she is able to get in for that one session only. So far, Catherine Lengronne is the only member who has this problem logging in. I don't have a problem logging in, and I've helped several other members who were resetting their passwords each time they logged in. As far as I can see, she's doing everything correctly, so I'm hoping you can help. I worked with her yesterday on my computer and on her cell phone, accepted cookies, reset passwords - but nothing seemed to work. It looks like on the Forum there are similar cases, but the topics are all closed so I have been directed to open a new topic, not piggyback. Thanks much. Chiye Azuma Website Admin for East Bay Toastmasters, 9389 (this is first time posting, so please forgive me if proper protocols are not being followed  ) Chiye Azuma, Website Admin
East Bay Toastmasters, #9389 Oakland, Calif. eastbaytoastmasters.toastmastersclubs.org/ |
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