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TOPIC:

Notification email for Contact Us form not received 6 years 11 months ago #70825

Awshee
Topic Author
Offline
New Member
Posts: 1
Thank you received: 0

Hello. I am with Club #1366776 and have recently updated the list of names for the "Contact Us Form" under Email & Contacts Form tab. I updated the list but when I test the Contact Form, I don't receive an email notification.
Everything else about the Contact Form seems to be working - the form indicates to the form submitter that they will be contacted, and if the form submitter checks the box to be included on emails, their name and email shows up in the Prospect email list, as desired. The only thing that isn’t happening is receiving an email to notify me that a Contact Us form was submitted.

I’ve tried using several things in the Contact Us email list - selected myself by using my role (VPE), selected myself using my member name, and selecting both.
I have also verified that I can receive email from the website using these addresses. Both work. I also receive agenda emails from the system regularly.

I ask for your help in resolving this.

Thank you!
Awshee

Awshee Bator

Club 1366776
sahuarita.toastmastersclubs.org

The topic has been locked.

Notification email for Contact Us form not received 6 years 11 months ago #70826

Brian
Offline
Administrator
Posts: 10481
Thank you received: 3869

icloud is rejecting the emails. you probably need to ad the servers email address to your safe/contact list
This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it.

Jul 23 21:38:40 toastmastersclubs sendmail[18557]: w6NLccGm018554: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=122029, relay=mx1.mail.icloud.com. [17.57.8.134], dsn=5.0.0, stat=Service unavailable
Jul 23 22:21:52 toastmastersclubs sendmail[14538]: w6NMLmA3014535: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:04, xdelay=00:00:04, mailer=esmtp, pri=122034, relay=mx5.mail.icloud.com. [17.133.229.11], dsn=5.0.0, stat=Service unavailable

The topic has been locked.

Notification email for Contact Us form not received 6 years 11 months ago #70827

Brian Offline Administrator Posts: 10481 Thank you received: 3869	Don't use your icloud.com email when submitting the form to yourself.
	The topic has been locked.

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