IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

Old member photo still sent with all club emails. 6 years 11 months ago #70862

Wieder Topic Author Offline New Member Posts: 4 Thank you received: 0	For our club (4147132), the header in outgoing emails still contains the photo of our former president/club administrator (please see attached screen shot). How do I change/eliminate this photo. It is confusing to members receiving our emails. Thanks. Gerry Wieder Attachments:
	The topic has been locked.

Old member photo still sent with all club emails. 6 years 11 months ago #70864

Brian Offline Administrator Posts: 10481 Thank you received: 3869	Check your email client for the "From:" email clients like gmail hang onto old information. You may have to create a contact record for the email address in the from. The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.

Old member photo still sent with all club emails. 6 years 11 months ago #70867

Wieder Topic Author Offline New Member Posts: 4 Thank you received: 0	Thanks, Brian. It gives me another place to look I guess. I notice this member has "This email address is being protected from spambots. You need JavaScript enabled to view it.". Could that be causing this? I'll be asking one of the FTH gurus at our club tonight, and this member, I we can figure out how this works.
	The topic has been locked.

Old member photo still sent with all club emails. 6 years 11 months ago #70889

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

As Brian is noting, this is *not* a FreeToastHost issue (we have no way to fix it ourselves)... it is a problem with your email client caching old display names for email addresses. If you were to compare what several members in your club see using different email providers, you would find out that some see the same thing as you, but some do not. Only known way to force the proper display name is to create an explicit contact for the server email address.

The topic has been locked.

Forum

Support Requests

Public Forums