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TOPIC: Adding New Member

Adding New Member 1 month 1 week ago #71323

  • pedens
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We are trying to add a new member and when she was added into FTH her name has a line marked through it and her email. I researched and found this appeared to be an issue with her not opting in to receive messages from the club. New member says she hasn't received such an email.

Is there a way to override what appears to be this GDPR stuff blocking her ability to be added into the system? We did ask that she check her SPAM folder but part of the problem is she's not replying to emails so there's a definite lag in trying to get an understanding of what's going on.

Thanks for any help anyone can provide!
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Adding New Member 1 month 1 week ago #71324

  • Brian
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1) Without your club number we can't help you.
2) there is no way to override the requirement for the opt-in.
The following user(s) said Thank You: LindaMann
Thank you

Brian McDonald DTM
Lead Freetoasthost Support
support.toastmastersclubs.org

Cataraqui Valley Toastmasters
www.catval.com
Club #9560

Past District Director District 61 for 2016-2017
Serving Eastern Ontario, Quebec, and Northern New York
www.tm61.org
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Adding New Member 1 month 1 week ago #71325

  • pedens
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00645175-St Leo the Great

Sorry! I'm still new to this. So, it seems to be the problem is "in the chair" and that our new member needs to read the emails and look for the Opt In one?
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Adding New Member 1 month 1 week ago #71326

  • Brian
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The error is USER UNKNOWN, either you have the wrong email address or typed it incorrectly.

Jul 28 15:53:53 toastmastersclubs sendmail[13029]: w6SFrq4e013026: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=121975, relay=msn-com.olc.protection.outlook.com. [104.47.34.33], dsn=5.5.0, stat=User unknown
The following user(s) said Thank You: LindaMann
Thank you

Brian McDonald DTM
Lead Freetoasthost Support
support.toastmastersclubs.org

Cataraqui Valley Toastmasters
www.catval.com
Club #9560

Past District Director District 61 for 2016-2017
Serving Eastern Ontario, Quebec, and Northern New York
www.tm61.org
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Adding New Member 1 month 1 week ago #71327

  • pedens
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We definitely have her email address wrong I just checked.

Thank you! You guys are awesome!
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