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TOPIC:

Site has been inaccessible since August 7 6 years 11 months ago #71341

todd.anderson01
Topic Author
Offline
New Member
Posts: 2
Thank you received: 0

Out website, www.lastwordtoastmasters.org, was inaccessible when I tried to connect to in on Thursday prior to our club meeting. Others told me they had been unable to reach the site since Tuesday Aug. 7. Using Chrome, I get the message " This site can’t be reached www.lastwordtoastmasters.org unexpectedly closed the connection."
Edge browser gives the message "Can’t connect securely to this page. This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner".
Has anyone else had this issue? How did you fix it?
Thanks,
Todd Anderson
VP of Education
Club #5525

The topic has been locked.

Site has been inaccessible since August 7 6 years 11 months ago #71342

Brian Offline Administrator Posts: 10481 Thank you received: 3869	5525.toastmastersclubs.org your site is accessible. Your domain lastwordtoastmasters.org is not setup correctly. FTH does not support domain forwarding. Yoy need to correct your DNS setup at your registrar. Please see documentation on this site. support.toastmastersclubs.org/doc/item/dns-settings-overview
	Last edit: by Brian. The topic has been locked.

Site has been inaccessible since August 7 6 years 10 months ago #71346

todd.anderson01 Topic Author Offline New Member Posts: 2 Thank you received: 0	Thank you. I updated the DNS records with GoDaddy. Do you need to generate a certificate? I thought I saw a message that the incorrect DNS settings prevented generation of a certificate for our website on FTH.
	The topic has been locked.

Site has been inaccessible since August 7 6 years 10 months ago #71347

Brian Offline Administrator Posts: 10481 Thank you received: 3869	Once e eruthkng is working correctly the certificate should generate on it's own.
	The topic has been locked.

Site has been inaccessible since August 7 6 years 10 months ago #71348

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

It looks like the DNS changes have not yet propagated completely.
You can tell this since if you click Save in the Admin Console (Website Settings Module), you still get an error.

Once you can click Save in the Admin Console without an error, you can temporarily delete the domain name, click Save, wait a minute or two, then re-enter the domain name and click Save. This should force the certificate to get produced after a few minutes or so. (sometimes there is a bit of a lag on this, so be patient)

As the certificate renewal loop runs once a week and it ran yesterday, this should get you a certificate without having to wait.

Last edit: by SteveTheTechie.

The topic has been locked.