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president email address not working 5 years 8 months ago #71618

  • leanne.woodhouse@sasktel.com
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I received a notice that the contact us email address is not working. It turns out that the This email address is being protected from spambots. You need JavaScript enabled to view it. email address is not working and that is what the Contact Us link is connected to. When I look at the Club Email address list, it shows the email address as being This email address is being protected from spambots. You need JavaScript enabled to view it. but the error message comes back as This email address is being protected from spambots. You need JavaScript enabled to view it. (no S in club). I don't believe I changed that - not sure how I would do it. How can I fix that? It just started happening - last week it worked fine.

This is the error message:

Your email message to This email address is being protected from spambots. You need JavaScript enabled to view it. could not be delivered and was returned to the FreeToastHost server. Details are as follows:

Recipient Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Email Subject: test
Date Sent: Thu, 23 Aug 2018 18:11:57 +0000

Diagnostic Code: 550 No such person at this address
Delivery Status: 5.1.1 userunknown
Date Last Attempted: Thu, 23 Aug 2018 18:12:42 GMT

NOTE: This email address may be invalid or non-working and should be changed or deleted.
If you have any questions about this, please visit us at support.toastmastersclubs.org.
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president email address not working 5 years 8 months ago #71620

  • Brian
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1) the correct email address This email address is being protected from spambots. You need JavaScript enabled to view it. FTH does not have any domain without the s in clubs

2a) Your president has a secondary email that is spelt wrong
2b) Your president should not be using a toastmastersclubs email in his profile it just creates a mail loop

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The following user(s) said Thank You: SteveTheTechie
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president email address not working 5 years 8 months ago #71623

  • SteveTheTechie
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2b) Your president should not be using a toastmastersclubs email in his profile it just creates a mail loop

Just to underscore Brian's comment, *no one* should ever be using a FTH list or officer email address in Membership Management or their Member Profile--it is like asking the system to send email to itself. (email loop) I am assuming that your club president was trying to do that and probably got the following error back:

  • The secondary email address can not be a club list, alias, or group email address. Please change it to an email account address that can receive email.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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