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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
TOPIC:
new member can't login 5 years 7 months ago #71791
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4172
Hello, I'm president and site admin of 4172, and we have a new member who can't login. Verified she is in the members group. (Kristi King). Using incognito mode to avoid cookies issues. Latest Chrome, latest MacOS. Steps to recreate: click [login as member] start to type name, it appears, click it. click [authenticate] button, to be able to set up a new password. receive the link to set up a new password. try to set up new password, using only the special chars, 8 characters, a capital letter, a number 'incorrect password, here are the instructions to reset your password.' in the attached screenshot, you can see she's logged in. I thought "Success! but verify" Upon logging out and trying to log back in, reproducible with those steps. Tried resetting password multiple times, cannot get in again. Please help. Thanks a lot! steelcase.toastmastersclubs.org
4172 = club number |
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