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Reactivate Member - Still Unable to Log On 5 years 7 months ago #72003

  • tcorbin
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Club Number 1360 - New Horizons
I had not activated my account for New Horizons (club 1360) and had to have it reactivated. I clicked on the link to activate and was taken to the main page on FreeToastHost

It indicates welcome tcorbin and I assumed it meant I was active. However my name still appears as a cross through on the Member management site in New Horizons.

What am I doing wrong??? There are 4 more members that didn't activate their accounts and have to be added. I want to make sure that I have the correct process before I reactive them.
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Reactivate Member - Still Unable to Log On 5 years 7 months ago #72004

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I just sent you a new email and link please click the accept link in the email.
Let me know if it is successful this time.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Reactivate Member - Still Unable to Log On 5 years 7 months ago #72005

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1360
Received the email with the link to this forum question; however didn't receive an activation email. Not in spam folder or social folder.
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Reactivate Member - Still Unable to Log On 5 years 7 months ago #72006

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I can see the server sending you the email
Sep 18 16:16:04 toastmastersclubs sendmail[25331]: w8IGG3VQ025328: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122019, relay=gmail-smtp-in.l.google.com. [172.217.197.26], dsn=2.0.0, stat=Sent (OK 1537287364 w3-v6si4651664qkc.326 - gsmtp)

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Reactivate Member - Still Unable to Log On 5 years 7 months ago #72007

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Only emails that I show are your responses with the link to this forum. Have searched through my gmail account and only received the first activation email this morning that didn't work. Any other options as I need to access to this site as we are uploaded documents to member downloads but I am unable to access.
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Reactivate Member - Still Unable to Log On 5 years 7 months ago #72010

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Would you be able to delete me (doesn't appear as though I can when I log on as site admin). Then I can re-add myself as a member to see if the activation email is received (first one received just didn't activate me). I have a meeting at 7p tonight in which I need to access to out website as a member. Willing to try ANYTHING.

Thank you.
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Reactivate Member - Still Unable to Log On 5 years 7 months ago #72013

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ISSUES RESOLVED
After some investigation as site admin, I was able to resend activation email. Received email and I am now active. This request can be closed out. Thank you for your assistance.
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