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We are receiving multiple emails 5 years 6 months ago #72456

  • jgregor@septa.org
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Whenever a new member approves his addition to the website or receives a welcome email, we receive a notification email. This is great, but we are receiving each email 3 times. How do I figure out why we are receiving the other 2 copies? Since the new member is copied on the email, I'm assuming they are also receiving 3 copies.

We previously had the email address in the archive box. I removed it but that didn't help. Email screenshot attached.
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Joyce D. Gregor
SEPTA Toastmasters 3349720
septa.toastmastersclubs.org/
Thank you,
Joyce D. Gregor
SEPTA Toastmasters 3349720
septa.toastmastersclubs.org

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We are receiving multiple emails 5 years 6 months ago #72458

  • Brian
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Your website settings have those email going to the admin email address, does it have forwarders on it?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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We are receiving multiple emails 5 years 6 months ago #72460

  • jgregor@septa.org
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Not that I'm aware of. I've checked my Outlook Rules and there are none set up for this email address. Our Admin email address is the one receiving the 3 copies.

Joyce
Thank you,
Joyce D. Gregor
SEPTA Toastmasters 3349720
septa.toastmastersclubs.org
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We are receiving multiple emails 5 years 6 months ago #72461

  • Brian
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  • Administrator
  • Administrator
  • Posts: 11647
  • Thank you received: 3880
We are only sending one copy to This email address is being protected from spambots. You need JavaScript enabled to view it., there are 3 different emails sent,
1) copy of request to approve (no links)
2) when request approved (Yeah they did it)
3) copy of the welcome

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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We are receiving multiple emails 5 years 6 months ago #72462

  • jgregor@septa.org
  • jgregor@septa.org's Avatar Topic Author
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  • Posts: 16
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OK, thanks for checking. We are receiving 3 of the "NAME Approved their Addition to SEPTA Toastmasters Club Website" and 3 of the "Welcome to the SEPTA Toastmasters club website". I'll reach out to my IT department and see if they can figure it out.

Thanks,
Joyce
Thank you,
Joyce D. Gregor
SEPTA Toastmasters 3349720
septa.toastmastersclubs.org
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