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locked out of admin access 5 years 4 months ago #72774

  • dmccrae@telus.net
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Hi, Somehow I've managed to lock myself out of my admin access while I was resetting my own password as a member. Can you please help? Thanks, I'd appreciate you sending me a reset or email as to how to proceed.

Delia McCrae
VP Education, Website Administrator, James Bay Toastmasters 2952
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locked out of admin access 5 years 4 months ago #72776

  • LindaMann
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Just relog in or set up a new password
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locked out of admin access 5 years 4 months ago #72781

  • SteveTheTechie
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Check your email for the forgot password link.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The following user(s) said Thank You: LindaMann
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locked out of admin access 5 years 4 months ago #72783

  • dmccrae@telus.net
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Thanks, I got the link & it worked so I could change the password. However, when I went back to sign in again I was locked out again. I will have to do the whole process again it seems. Perhaps I didn't confirm my FreeToastHost link first.

Thanks for your help
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locked out of admin access 5 years 4 months ago #72784

  • Brian
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1) we don't lock people out.
2) if your browser is not setup properly is will refuse to store the log in cookie.
check you browser settings.
support.toastmastersclubs.org/doc/item/cookie-settings

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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locked out of admin access 5 years 4 months ago #72793

  • dmccrae@telus.net
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I've checked my settings and cookies are not blocked. What happened was I changed my password for my member access. Somehow in the process the club admin access got blocked. When I check my keychain it shows the same password as for my member access but this isn't working. So, I need you to bypass again so I can go on to the admin tab and reset the admin password. Thanks for your help & patience with this important matter. I've been doing this for 3+ years as admin & haven't had an issue. At the same time, I haven't changed my own password for quite sometime, I don't know if these issues are related - somehow my iCloud password key remember doesn't seem to be recording the admin password which is unusual, I do this frequently with other websites with no issue. When I used the 'password from this site' for the admin access, it said either the club # or the password were wrong. Somehow I think it can be solved quite simply but I do need a reset to see if I can get it working again. Thx

Delia McCrae
VP Education James Bay Toastmasters / Website administrator
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locked out of admin access 5 years 4 months ago #72794

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Clear you browser cache and cookies for the toastmastersclubs.org site.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The following user(s) said Thank You: LindaMann
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locked out of admin access 5 years 4 months ago #72795

  • dmccrae@telus.net
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So I have cleared all the old password links in my cache but still can't get access to the admin site. I need a link to get me to the admin tab where I can change the password. I did this once but it seems it didn't work. I need to try again to reset it.
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locked out of admin access 5 years 4 months ago #72809

  • LindaMann
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Enter your club number and leave the password area blank and then hit authenticate and you or the admin will get an email
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