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TOPIC:

Won't recognize IP address - Keep getting message 5 years 5 months ago #72821

  • Hugh@HughCurley.com
  • Hugh@HughCurley.com's Avatar Topic Author
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Club 4553, Loveland Toastmastes

One of our members keeps getting the following message. He confirms that he is using the correct machine/IP address, but it asks him to confirm every time he logs on from the same machine. It started failing a little over a week ago. He is using a desktop computer.

What does he need to do to stop getting this message?

Thank you,

Hugh Curley
Sight contact for Club 4553

Hey Hugh,

This is what I get when I click on the link. It does not ask me to do anything else.

Verifying New or Different Device / IP Address as Valid (continuing from your email) ...

Tod Shook:

This confirms that your device / IP Address has been added as valid for you to the Loveland Toastmasters #4553 club website.
You can close this window now.

The only problem is that I get the same message every time I log in, then I click on the link and get the same response (above).

All my logins are using the same WiFi and the same computer, my home desktop. As near as I can figure, this started a little over a week ago.

Thanks, Tod

Sent from Outlook

From: Hugh <This email address is being protected from spambots. You need JavaScript enabled to view it.>
Sent: Tuesday, November 13, 2018 10:43 AM
To: TOD SHOOK
Subject: Re: Fw: Member Log In For Tod Shook From Unrecognized Device


Hello Tod,


I assume that when you get this message and click the link, you get a confirmation screen and click the confirmation.


Have you actually clicked on the confirmation OK?


Without going any further, are you using a laptop at different locations? That would cause the IP address to be different.

Are you using Wi-Fi or hardwired internet connection to your computer?


Thank you,


Hugh



On 11/13/2018 9:31 AM, TOD SHOOK wrote:
> Hi Hugh,
>
> I have gotten this message the last half dozen times I have logged in. Every time I click on the first link telling the website that it was a legitimate login.
>
> I am using the same computer I always have. Any thoughts?
>
> Thanks,
>
> Tod
>
>
>
> Sent from Outlook
>
>
> ________________________________________
> From: This email address is being protected from spambots. You need JavaScript enabled to view it. <This email address is being protected from spambots. You need JavaScript enabled to view it.>
> Sent: Tuesday, November 13, 2018 5:04 AM
> To: This email address is being protected from spambots. You need JavaScript enabled to view it.
> Subject: Member Log In For Tod Shook From Unrecognized Device
>
> Tod Shook:
>
> Someone just logged in to the Loveland Toastmasters #4553 (Club 4553) website using your member log in credentials.
> You are receiving this email because the log in occurred using an unrecognized device or IP address for you by your
> club's website.
>
> It may be that you just logged in from a new or different device, location, or IP address. If that is the case, please
> click the following link to indicate that you did this login and the device or IP address is valid so we do not send you
> another email about it in the future:
> <lovelandtoastmasters.toastmastersclubs.o...HgpYdhu&_=1542110652>
>
> You will see a confirmation screen when you click the above link.
>
> If you did not recently log in to the Loveland Toastmasters #4553 club website from a new or different device,
> we strongly recommend that you change your log in password. Click the following to do that:
> <lovelandtoastmasters.toastmastersclubs.o...surJHuLIm08a1rkY4d8x>
>
> You will be directed to the Loveland Toastmasters #4553 (Club 4553) website when you click the above link.
>
> If you have any questions about this email, please contact the club website administrator Hugh Curley.
>
> Regards,
>
> The FreeToastHost Website Support Team
> <support.toastmastersclubs.org>
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Won't recognize IP address - Keep getting message 5 years 5 months ago #72822

  • SteveTheTechie
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It is not just an IP address that is checked, since some people have dynamic IP addresses which would create problems.

We also use a cookie that we create that contain a unique device identifier. If your member uses dynamic IP addresses and has blocked cookies (or is clearing them) then they could also get the message.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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