TOPIC:

Hello!! First, thank you for your support of the Toastmasters clubs!!

Recently, we have had a very hard time accessing our club site: 730toastmasters.toastmastersclubs.org/

It either loads very slowly, not at all. We have 10+ new members who are not able to access the site currently. There was a small window yesterday when we got in around 4pm, but since this AM, we cannot get in.

Also, one odd thing is that when we can get in - the "Log-in" button is not able to be clicked right away. We have to click "Home" first, then the button will activate the user name and password credentials. We manage thru it, but just an odd thing. Not sure if it is common among other clubs...?

Thank you in advance for your assistance!!

Best,
Kelly Fox
VPE, 730 Toastmasters

Your site loads fine for me.

What kind of device are you using, what OS.
Are you at work using your work network?

Hi Brian - thank you for getting back. I tried several solutions:

1. Work Dell Laptop, connected to the VPN, using W10
a. Cleared cache for IE, Chrome, FF and Edge before accessing - no luck
2. Tried on my personal Dell home computer (W10) at same time - no luck

I also have a ticket open with my support team to see if there is anything internally blocking. However, I doubt it, as the headers load, just not the main page (per the image attached in the original submission). And, since we had no issues loading the page for the past few years... I thought I would start with FTH!!

Again, thanks for any further insight.

Best,
Kelly

Brian:

This is a user caused content issue. Check developer console you can see a JavaScript error. (I see it in Chrome.) The catch is that it is JavaScript that the user has inserted into the home page content. If you access admin console via directions page, you can see the user inserted script in home page Source view.

kfox:

We specifically say that we do not support user JavaScript in content. If you are going to put scripts in your content, you need to know what you are doing, rather than expecting us to fix your problems you create every time.

The meetup button is breaking the secure certificate.

Oh wow - is there a way to fix it?

That security cert is most likely what is causing the sporadic availability of the page.

Thanks,
Kelly

Remove it or get a link to a secure copy of the button.

Also Steve said you have a bad java script inserted on the homepage, remove that as well.

Ok - thank you. I will take this back to the Officers and see who can update the page =)

Thanks, Kelly

If you want to update the content, the trick to access the admin console is to do it from a page ***other than the one causing the issue***. So, for example, switch to directions page, log in as admin, (it changes you to home page), type in address to switch back to directions page, then access admin console to fix home page content.

This is a bit tricky to do this because the code always changes to the home page right after you log in as the admin. Therefore, you will have navigate to the directions page *twice*, once before you log in, and immediately after to access the admin console.

Thanks, Steve. I do not know who created this, but I will circle with the Officer team and share this information. I am sure someone can figure it out on our end. I didn't know that we created them, I thought these were standard pages for the clubs. I learned something new today.

We do provide some default content, but clubs are certainly able to delete/overwrite that. I do not think your club is using the default content.

Of course we are straying away from the norm...!

Here is the offending meetup based script... I removed it and things work fine now:

It looks like someone inserted this script to make the RSVP link look like a button. I think a predefined class name (cssButton) can just be used instead to accomplish the same thing without issues.

kfox wrote:

Of course we are straying away from the norm...!

No, not at all. We certainly hope that most clubs will overwrite the default content. (although some do not)

The point is not to have every club website looking like a total clone of each other. The point is that we provide enough branding and styling consistency to have the website recognized as a club TM website, while allowing clubs to show their unique character through their website.

Ok, as I took out the script, I went back in and added a class name used throughout FTH to make the RSVP link be styled and look like a button.

I think that was the intent. My point here is that you can often accomplish the same objective without added fancy user scripts.

It loaded very quickly for me, and I see the red RSVP button is now the blue one.

Thank you very very much for your support. I truly appreciate it!!

Best,
Kelly

Your site loads fine for me too