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Reset Site Adimin Password 6 years 4 months ago #73932

O’Reilly Topic Author Offline New Member Posts: 4 Thank you received: 0	I am unable to change the password for admin. I try to change it and every time it tells me that I have logged off as soon as I finish the steps to change the password . Please help . Very frustrated Ryan
	The topic has been locked.

Reset Site Adimin Password 6 years 4 months ago #73933

RogerM Visitor	Ryan, I moved your request to a new thread so that you will not receive replies not intended for you. Can you provide your club number so we can look at your site?
	The topic has been locked.

Reset Site Adimin Password 6 years 4 months ago #73934

O’Reilly Topic Author Offline New Member Posts: 4 Thank you received: 0	3093
	The topic has been locked.

Reset Site Adimin Password 6 years 4 months ago #73936

RogerM Visitor	Ryan, Try going to very bottom of the page and click on link: (Click here to reload website from server.) It is very small. Then try again. I was able to send you a change password link from your site.
	The topic has been locked.

Reset Site Adimin Password 6 years 4 months ago #73938

Brian Offline Administrator Posts: 10476 Thank you received: 3867	please check your browser cookie settings, read this doc. support.toastmastersclubs.org/doc/item/cookie-settings If that does not help clear your browser cookies and browser cache.
	The topic has been locked.

Reset Site Adimin Password 6 years 4 months ago #73968

O’Reilly Topic Author Offline New Member Posts: 4 Thank you received: 0	no matter what I do i get this response every time i try to change the password. is there anyway to reset the account from your end Attachments:
	The topic has been locked.

Reset Site Adimin Password 6 years 4 months ago #73969

Brian Offline Administrator Posts: 10476 Thank you received: 3867	If you do not have the correct cookie setup you will not be able to log in. What browser and version are you using?
	The topic has been locked.

iReset Site Adimin Password 6 years 4 months ago #73970

O’Reilly Topic Author Offline New Member Posts: 4 Thank you received: 0	I have tried on three different browsers on 6 different computers with the same results. I guess our club will not have a website.
	The topic has been locked.

iReset Site Adimin Password 6 years 4 months ago #73971

Pam Offline Administrator Posts: 3716 Thank you received: 1122	I've sent you a different password reset email. Please let us know if that works. I suspect that the original email link might have been changed by your antivirus software. If so you would have the same issue regardless of the computer you use, if you are copying the same (corrupted) link.
	The topic has been locked.