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TOPIC:

Data Transfer error when going to the 6 years 3 months ago #74266

mrscarrasco Topic Author Offline New Member Posts: 4 Thank you received: 1	I am receiving the following Javascript error when logging on to membership management. Do I need to do something different or is the site down for maintenance? 1- Log on as an admin to highvoltage.toastmastersclub.org 2- Click Launch Admin Console 3- Select Module: Membership Management 4- Receive error[/color] Attachments:
	The topic has been locked.

Data Transfer error when going to the 6 years 3 months ago #74267

Brian Offline Administrator Posts: 10476 Thank you received: 3867	Please click the reload link at the bottom of the club site.
	The topic has been locked.

Data Transfer error when going to the 6 years 3 months ago #74268

mrscarrasco Topic Author Offline New Member Posts: 4 Thank you received: 1	Hello - Thank you for the quick response. Clicking reload Closes the window and takes me back to the main page
	Last edit: by mrscarrasco. The topic has been locked.

Data Transfer error when going to the 6 years 3 months ago #74269

Brian Offline Administrator Posts: 10476 Thank you received: 3867	Click on the reload link at the bottom of the SITE The following user(s) said Thank You: mrscarrasco
	The topic has been locked.

Data Transfer error when going to the 6 years 3 months ago #74270

mrscarrasco Topic Author Offline New Member Posts: 4 Thank you received: 1	Hello - I clicked 'Click here to reload website from server' link on the bottom of the site, then went through the steps of opening the console, etc....Receive same error. Attachments:
	The topic has been locked.

Data Transfer error when going to the 6 years 3 months ago #74273

Pam Away Administrator Posts: 3715 Thank you received: 1122	There is some unsupported script on your home page - that might be causing you problems elsewhere on your site. See if removing that helps. Refer to our termsof use: support.toastmastersclubs.org/doc/item/terms-of-use-agreement The following user(s) said Thank You: mrscarrasco
	The topic has been locked.

Data Transfer error when going to the 6 years 3 months ago #74274

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

Ok, everyone.... the cause of this issue is "none of the above". :lol:

This was a weird one... Somehow, a new member record for "Cormac" was created with a DATEDEACTIVATED date of 2019-03-10 02:13:55 which is an invalid nonsense time because of the daylight savings time jump that occurred last night. *All* new members are created as deactivated (DATEDEACTIVATED set). If this member had clicked the opt-in link in the email, it is likely this would have cleared the deactivated date and "magically fixed" the problem... we would not have known what happened. Kudos to the OP for posting on this... a new wierd thing for me to be aware of. :thumbsup:

This is such an unusual thing to have happened that the code does not have any check for it (not sure how to check for it) and the date parsing crashed on it which is what was causing the membership load error. I will have to chew on this a bit... too many date parsing issues currently.

My only recourse in this case was to do an ad-hoc query to change this date and time in the db to a valid time that will not crash the date parser.

The membership module should load now... Lots of member records... are all of those members still active and valid? (separate observation related to email hygiene) Kudos if so... please clean up if not.

The following user(s) said Thank You: mrscarrasco

Last edit: by SteveTheTechie.

The topic has been locked.

Data Transfer error when going to the 6 years 3 months ago #74275

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	There were 13 other new member records in our full DB that also had this bogus time issue. I just changed all of those to reflect 4am as the time. Be advised we may see other weird stuff because of the daylight savings time jump... We sometimes get strange things happening because of that. The following user(s) said Thank You: Pam
	The topic has been locked.

Data Transfer error when going to the 6 years 3 months ago #74276

mrscarrasco Topic Author Offline New Member Posts: 4 Thank you received: 1	Thanks Steve! I appreciate your help with this and on a Sunday too! The member page is now opening just fine. The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.

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