Welcome, Guest
Username: Password: Remember me
1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

New Member Can't login 6 years 3 months ago #74465

  • nrpardee
  • nrpardee's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 30
  • Thank you received: 4
I'd rather not start a new thread for the same problem, but the thread is locked.
I added a new member to orangeorators.org, but he can't login. He enters his email, which I verified with him viewing my entry in FTH. He clicks on the button, and enters nothing in the password. he has cookies enabled.
He tried twice since my last entry in the thread. First name Mihir

For all of the information you can check the prior thread ending a day ago.
Thanks
The topic has been locked.

New Member Can't login 6 years 3 months ago #74469

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10476
  • Thank you received: 3867
You the site admin are not understanding the process.

1) enter the new member into the system. You did this.
2) The new member email clicks the opt-in link in the email her receives from FTH. This has not been done. The site admin has to resend the opt-in email.
3) Once the link opt-in email is clicked he will receive a second email with the link to create his password.
The following user(s) said Thank You: SteveTheTechie
The topic has been locked.

New Member Can't login 6 years 3 months ago #74475

  • nrpardee
  • nrpardee's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 30
  • Thank you received: 4
Yep, I didn't understand it, but. In my defense, I read the login instructions very carefully and this was imprinted on my mind (esp. the "if this is your first time logging in".)
" If this is your first time logging in, or if you forgot your password, just select your name / username above, then click Authenticate / Login below without entering a password. A link will be e-mailed to you to set your password."

for us old timers, we didn't go through this, or it was so long ago we've forgotten, or we were kind of clueless then :-) Adding people is relatively recent for me. Most (almost all) get through it with no problem so all we do is add the new people to the site and we don't pay any attention to the process.

After this, I expect I'll know what to do, and I do greatly appreciate your help.
The topic has been locked.
  • Page:
  • 1
Moderators: Pamjliumarc33NotLiabledeedubbleyooNSBPhyllis Kirouac
Time to create page: 0.037 seconds
Powered by Kunena Forum