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User emails kicked out 6 years 3 months ago #74571

  • Marieno
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Hi,
I am part of the RosevilleRappers club. Last week, the network was having problem and 2 members emails bounced back several times then got blocked. So we removed them. But we were hoping that we could put them back now that the bounce issue has been resolved.
Is that something that you can help address?
Let me know what other information you need.
Thanks in advance,

Marie-Noelle
rosevillerappers.toastmastersclubs.org/
Last edit: by . Reason: removed email addresses
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User emails kicked out 6 years 3 months ago #74574

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Marie-Noelle,

The members email addresses are already in the membership list.
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User emails kicked out 6 years 3 months ago #74575

  • Marieno
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Thanks for the quick reply. But they are still blocked, we receive errors when we use them.

Marie-Noelle
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User emails kicked out 6 years 3 months ago #74577

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I just sent a test email, including you. Is the email being blocked by the dcx email address or the gmail address?
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User emails kicked out 6 years 3 months ago #74578

  • Marieno
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I got the email sent to me. The emails blocked are DXC. We changed them to gmail so they could receive our club emails until this is fixed. But they would prefer to keep their DXC ones.
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User emails kicked out 6 years 3 months ago #74579

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Marie-Noelle,

You may need to have them mark toastmastersclubs.org or FreeToastHost as a safe sender.
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User emails kicked out 6 years 3 months ago #74582

  • Brian
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The server is sending messages out and being accepted by their email service. Have them contact their IT departments.

The can give them these log extracts

Apr 4 18:49:45 toastmastersclubs sendmail[18752]: x34Inif3018744: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=150598, relay=cluster4.us.messagelabs.com. [67.219.247.49], dsn=2.0.0, stat=Sent (ok 1554403785 qp 1221 server-28.tower-421.messagelabs.com!1554403785!7804856!1)
Apr 5 22:12:01 toastmastersclubs sendmail[22200]: x35MBwZC022195: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120912, relay=cluster4.us.messagelabs.com. [67.219.250.97], dsn=2.0.0, stat=Sent (ok 1554502320 qp 9531 server-14.tower-321.messagelabs.com!1554502319!7691660!1)

Apr 5 18:49:28 toastmastersclubs sendmail[11980]: x35InRxS011968: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:00, mailer=esmtp, pri=138046, relay=cluster4.us.messagelabs.com. [67.219.246.97], dsn=2.0.0, stat=Sent (ok 1554490168 qp 2711 server-11.tower-381.messagelabs.com!1554490168!7640238!1)
Apr 5 22:13:52 toastmastersclubs sendmail[22877]: x35MDne9022867: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:01, mailer=esmtp, pri=130011, relay=cluster4.us.messagelabs.com. [67.219.250.97], dsn=2.0.0, stat=Sent (ok 1554502432 qp 31420 server-27.tower-321.messagelabs.com!1554502431!7697776!1)
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User emails kicked out 6 years 3 months ago #74583

  • Marieno
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Thank you again. Maybe I should have clarified; we do not have an issue when sending them direct emails. The emails that bounce are the ones sent from the toastmaster member list: This email address is being protected from spambots. You need JavaScript enabled to view it.
Not sure why that makes a difference.

Marie-Noelle
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User emails kicked out 6 years 3 months ago #74587

  • SteveTheTechie
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Try now
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User emails kicked out 6 years 3 months ago #74588

  • SteveTheTechie
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The server is sending messages out and being accepted by their email service. Have them contact their IT departments.

The can give them these log extracts

Apr 4 18:49:45 toastmastersclubs sendmail[18752]: x34Inif3018744: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=150598, relay=cluster4.us.messagelabs.com. [67.219.247.49], dsn=2.0.0, stat=Sent (ok 1554403785 qp 1221 server-28.tower-421.messagelabs.com!1554403785!7804856!1)
Apr 5 22:12:01 toastmastersclubs sendmail[22200]: x35MBwZC022195: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120912, relay=cluster4.us.messagelabs.com. [67.219.250.97], dsn=2.0.0, stat=Sent (ok 1554502320 qp 9531 server-14.tower-321.messagelabs.com!1554502319!7691660!1)

Apr 5 18:49:28 toastmastersclubs sendmail[11980]: x35InRxS011968: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:00, mailer=esmtp, pri=138046, relay=cluster4.us.messagelabs.com. [67.219.246.97], dsn=2.0.0, stat=Sent (ok 1554490168 qp 2711 server-11.tower-381.messagelabs.com!1554490168!7640238!1)
Apr 5 22:13:52 toastmastersclubs sendmail[22877]: x35MDne9022867: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:01, mailer=esmtp, pri=130011, relay=cluster4.us.messagelabs.com. [67.219.250.97], dsn=2.0.0, stat=Sent (ok 1554502432 qp 31420 server-27.tower-321.messagelabs.com!1554502431!7697776!1)


Brian, those were likely not sent through tcmail
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User emails kicked out 6 years 3 months ago #74589

  • SteveTheTechie
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Marie-Noelle ...

Could you please post the bounce message you got when you tried to use the members list. This is an error message I recently added, so RogerM and Brian are not familiar with it yet. I want to make all our system admins/user support are aware of this.
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