Welcome, Guest

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Page:
1

TOPIC:

New Members cannot sign into website 6 years 1 month ago #74970

Palospres
Topic Author
Offline
Senior Member
Posts: 51
Thank you received: 0

I have a member who has tried numerous times to login to our Toastmasters website. I have personally entered him into the system. I have checked for any typos on my part yet he is unable to log into the site. He is entering his email, leaving the password blank and receives a message that he has errors in the form, which indicates his email. When I log into and check in Membership Management I get this message: The following 1 people have NOT YET ACCEPTED
their addition (not yet "opted-in") and will be DELETED SOON:Jack Chrzan (Member), deleted after 2 days
Our club is 6502164, Our Website
Thank you,
Chuck Bern

The topic has been locked.

New Members cannot sign into website 6 years 1 month ago #74971

RogerM Visitor	Have Jack send you an email from his gmail account. I strongly suspect that the number behind his name is incorrect in your website.
	The topic has been locked.

New Members cannot sign into website 6 years 1 month ago #74972

Palospres Topic Author Offline Senior Member Posts: 51 Thank you received: 0	Thanks Roger, but that didn't work.Any other thoughts?
	The topic has been locked.

New Members cannot sign into website 6 years 1 month ago #74973

Brian Offline Administrator Posts: 10476 Thank you received: 3867	I have sent him the opt-in email again Let us know the exact error he receives when he clicks the accept link in the email. have him enter his name and not his email this time to log in.
	The topic has been locked.

New Members cannot sign into website 6 years 1 month ago #74975

Palospres
Topic Author
Offline
Senior Member
Posts: 51
Thank you received: 0

You have errors in your form below. Please scroll down and correct the following:
You must select your name from the displayed drop down list for the login to be accepted. Start typing your name or e-mail, then select your name from the list. If your name does not appear, then the admin has not entered your contact information into this website yet.

E-mail, Name, or Username
This email address is being protected from spambots. You need JavaScript enabled to view it.
Enter your E-mail, Name, or Username, then select your Name or Username from the pop-up list that displays.

The topic has been locked.

New Members cannot sign into website 6 years 1 month ago #74976

Palospres
Topic Author
Offline
Senior Member
Posts: 51
Thank you received: 0

If he enters his name he receives this message:
You have errors in your form below. Please scroll down and correct the following:
You must select your name from the displayed drop down list for the login to be accepted. Start typing your name or e-mail, then select your name from the list. If your name does not appear, then the admin has not entered your contact information into this website yet.

E-mail, Name, or Username
Jack Chrzan
Enter your E-mail, Name, or Username, then select your Name or Username from the pop-up list that displays.

The topic has been locked.

New Members cannot sign into website 6 years 1 month ago #74982

Brian Offline Administrator Posts: 10476 Thank you received: 3867	Did he click accept in the opt-in email until he does he will not be able to log in.
	The topic has been locked.