IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
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TOPIC:

Strikeout for New Members Added Not Clear 6 years 4 weeks ago #75297

dehmann Topic Author Offline New Member Posts: 5 Thank you received: 0	It has been a while since I worked on FTH site. I am incoming secretary for Club and updating Membership section to track former members, prospects, etc. I just added several new members via Quick Add. Their information has strikeout. How does strikeout go away? Does notification go to them automatically. They don't appear in drop down menu to send welcome e-mail
	The topic has been locked.

Strikeout for New Members Added Not Clear 6 years 4 weeks ago #75298

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

Everyone added must opt in via the email that the system sends to them when they are added. Until they opt-in, they cannot be used in any FTH functionality. "Strikeout" indicates that they were added, but they have not yet opted-in. If they cannot find the opt-in email, you can re-send it to them via the Membership Tools drop-down... Resend Opt in Emails function.

This is required functionality for FTH... not optional and cannot be disabled. You can, however, modify some of the notification settings via the Membership Settings tab in Membership Management. For example, the welcome emails can be automatically sent when they opt-in.

The topic has been locked.

Strikeout for New Members Added Not Clear 6 years 4 weeks ago #75299

dehmann Topic Author Offline New Member Posts: 5 Thank you received: 0	Is this the same for prospects and guests?
	The topic has been locked.

Strikeout for New Members Added Not Clear 6 years 4 weeks ago #75300

Brian Offline Administrator Posts: 10476 Thank you received: 3867	Yes, it is the same for everyone. This was made a requirement because of the privacy and spam laws. The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.

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