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TOPIC:

Member log-in authentication 6 years 1 week ago #75558

gary18
Topic Author
Offline
New Member
Posts: 10
Thank you received: 1

Hello,
I emailing from United Public Speakers Toastmasters club #5163164. I have a member Juan Carlos Amador #0732056 who has not been able to establish his log on and password. When member opens our club page, he enters his email address and clicks authenticate ( first time user) he receives the link to complete the log-in process. However when he uses the link by copying and pasting he receives a message saying there is an error in the link you are trying to use. What can we do, he has attempted to log on several times.
Thanks,
Gary W Taylor
President Toastmasters club #5163164

The topic has been locked.

Member log-in authentication 6 years 1 week ago #75559

Brian Offline Administrator Posts: 10476 Thank you received: 3867	Do not click the link as the email application he is using is modifying the hidden link. He will have to Copy and Paste the text link into his browser. The following user(s) said Thank You: gary18
	The topic has been locked.

Member log-in authentication 6 years 1 week ago #75571

gary18 Topic Author Offline New Member Posts: 10 Thank you received: 1	The member Juan Carlos attempted log-on authentication using the steps suggested. I'm sending you the message he receives when he followed the steps. Thank you, Club #5163164, member ##0732056 Attachments:
	The topic has been locked.

Member log-in authentication 6 years 1 week ago #75572

gary18 Topic Author Offline New Member Posts: 10 Thank you received: 1	Hello Brian, The technical issue has been resolved and our member was able to log-on. Thank you The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.

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