TOPIC:

I have one member who was not getting email, despite being correctly entered on the membership list. I added his email to the whitelist in Email Security. It initially worked, but now having a problem again. Here is the message as was received by an office when sending to the address. (actual Email disguised for privacy) Also, can you explain "One Advertised SMPT..."?

bob@********.net. appears to be an invalid or non-working recipient email address. (One Advertised SMTP server permanently refused mail.)

*** Please check the email address to make sure it is not misspelled. ***

If you believe this warning is incorrect, please visit support.toastmastersclubs.org and post a support request message.

SMTP = Simple Mail Transfer Protocol = Email Server

Without a club number we cannot check anything.

Apologies! 2207975 is the club number!

Also an add on question. I previously added new member using quick add.. I think some of them did not OPT-IN. But now they are not showing on my list at all! I just re-added them. Is there something that removes them from the distribution if they do not opt-in?

if a person added does not opt-in they are removed by the system the club admin is warned each time they enters the members area with a popup that has to be manually cleared.

This will never work as the officer-nnnnn is only available to club members. You have to use the contact-nnnn once you activate it.
This email address is being protected from spambots. You need JavaScript enabled to view it.. is an invalid email address remove the "."

Thanks, did not see the period in the address. The 2K monitor makes things pretty small for old eyes!!!

Thanks for the info. I do not recall seeing the pop-up, but perhaps it was buried under other notices of updates. I don't know if it is possible, but it would be handy to keep the member information that does not OPT-IN in the list as a greyed-out line. I realize it would not be active, but it would help me not think I am crazy for not putting it in in the first place! Thanks for your help!

Keeping peoples information who do not opt-in is against many of the spam and privacy laws.

Agreed, but I thought the use was just for forwarding through our servers. Most of these members agreed to have the information stored on Toastmasters.org They just don't want it used for sending if through a relay. Seems like using a hammer to ring a doorbell! But I understand the privacy concern and all it's ramifications. Now I know!

Thanks again for all the help!

Ken

We are NOT Toastmasters International. FTH has no written or other agreement with the person you are adding to our server so they MUST opt-in.