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Club chartered but not recognized by Freetoasthost 5 years 11 months ago #76079

PMutinda Topic Author Offline New Member Posts: 4 Thank you received: 4	Hi. I am a member of the NBA Toastmasters Club in Kenya. I tried to get a freetosthost.org account for my club but the site doesn't recognize the club number; I can't move forward. Please help. Peter Mutua NBA Toastmasters, Club # 07047065
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Club chartered but not recognized by Freetoasthost 5 years 11 months ago #76080

Jane Atkinson Offline Administrator Posts: 3830 Thank you received: 898	Did you include the leading zero? If so, try leaving it off. I.e just enter 7047065. Secretary, EY Toastmasters club 1137486, District 112 Auckland, NZ
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Club chartered but not recognized by Freetoasthost 5 years 11 months ago #76081

PMutinda Topic Author Offline New Member Posts: 4 Thank you received: 4	Hey Jane! Thank you so very much for the quick response. I have tried leaving the leading zero out... no success... What else can I try?
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Club chartered but not recognized by Freetoasthost 5 years 11 months ago #76082

Jane Atkinson Offline Administrator Posts: 3830 Thank you received: 898	Sorry, that's the only thing I could think of. We'll have to wait for the more technical people to turn up. Secretary, EY Toastmasters club 1137486, District 112 Auckland, NZ
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Club chartered but not recognized by Freetoasthost 5 years 11 months ago #76083

PMutinda Topic Author Offline New Member Posts: 4 Thank you received: 4	Cool! Thank you for trying your hand... Let's keep talking. Have a great day.
	The topic has been locked.

Club chartered but not recognized by Freetoasthost 5 years 11 months ago #76085

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

This is an issue with WHQ's Find a Club. Our automatic lookup and approval only works for clubs that can be found via Find A Club. Yours cannot be found via Find a Club which is the issue (we do not control that)... I encourage you to look for yourself and then get in touch with WHQ about this since it will also impact the ability of potential future members to find your club via toastmasters.org I have verified that I can find other clubs correctly, so this seems specific to your club.

I can verify that you are a chartered club because I can look you up via dashboards.toastmasters.org:
dashboards.toastmasters.org/ClubReport.aspx?id=07047065

What I recommend that you do is to use the un-chartered club link on the website request page and just put a note in the comments box that you are actually a chartered club but your Find a Club page is non-existent. Then Brian can do the verify via the dashboards as I did and do a manual approval.

Last edit: by SteveTheTechie.

The topic has been locked.

Club chartered but not recognized by Freetoasthost 5 years 11 months ago #76094

PMutinda Topic Author Offline New Member Posts: 4 Thank you received: 4	Hi! Thank you so very much for this! I appreciate it very much. The issue has been sorted; I am in the process of setting up the website as we speak. Allow me to say how impressed I am by your responsiveness. Be blessed in everything that you do! Peter The following user(s) said Thank You: Jane Atkinson, SteveTheTechie
	The topic has been locked.