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TOPIC:

one officer not able to email the officers list 5 years 10 months ago #76429

leeives
Topic Author
Offline
New Member
Posts: 3
Thank you received: 2

Hi, I'm hoping someone can take a look at an issue we're experiencing where our treasurer cannot successfully get a email through the officers distribution list. She's been an officer for several years and hasn't had any issues until this past week or so. She has a me.com address (apple alias) and we're not sure what has changed.

Here is the header of a recent test email that she sent (I had her cc me directly). Any insight you could provide would be greatly appreciated. Thank you in advance.

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BrattleMasters, Club #1051632
brattleboro.toastmastersclubs.org

Last edit: by leeives.

The topic has been locked.

one officer not able to email the officers list 5 years 10 months ago #76430

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	leeives wrote: our treasurer cannot successfully get a email through the officers distribution list What exactly does this mean? Does your treasurer get a bounce or an error message back that indicates an email was not sent? What is the text of that error message? (BTW, thanks for the headers.)
	Last edit: by SteveTheTechie. The topic has been locked.

one officer not able to email the officers list 5 years 10 months ago #76431

leeives
Topic Author
Offline
New Member
Posts: 3
Thank you received: 2

Thanks for the quick response, Steve!

She doesn't receive any errors, which made me look again (for the 100th time) at the header I posted, and I think I see the issue now. She has the officers email address as the name (in quotes), but her own email address in brackets:

"name" <email_address>

So she's actually just been emailing herself and not he officers at all. It must have somehow got added to her contacts or auto-fill settings like that. I'll have her test again, but I suspect this has been the issue right along. I'll post back here after confirming.

Thanks again.

(Edited for clarity, in case this could help others down the road)

BrattleMasters, Club #1051632
brattleboro.toastmastersclubs.org

Last edit: by leeives.

The topic has been locked.

one officer not able to email the officers list 5 years 10 months ago #76432

leeives Topic Author Offline New Member Posts: 3 Thank you received: 2	We are all set, Steve - that was the issue! Thanks for your time - appreciate it! BrattleMasters, Club #1051632 brattleboro.toastmastersclubs.org The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.

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