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4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
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New Member Cannot Opt In 5 years 10 months ago #76658

Davie Biagi Topic Author Offline New Member Posts: 8 Thank you received: 1	We have a new member who has tried numerous times to opt in, but is still being blocked. I asked her to clear her browsing history and cookies. Are there any other things she can do which might help her access the site? LaGrange Toastmasters 3401885
	The topic has been locked.

New Member Cannot Opt In 5 years 10 months ago #76660

LindaMann Visitor	Please give the name of member
	The topic has been locked.

New Member Cannot Opt In 5 years 10 months ago #76661

Brian Offline Administrator Posts: 10476 Thank you received: 3867	What happens when the prospect clicks the opt-in link? The following user(s) said Thank You: LindaMann
	The topic has been locked.

New Member Cannot Opt In 5 years 10 months ago #76663

Davie Biagi Topic Author Offline New Member Posts: 8 Thank you received: 1	The member's name is Sivan Sheree Walker. She is blocked from logging in. Our club number is 3401885. Sorry, I should have added the number to my signature. Davie Biagi LaGrange Toastmasters 3401885
	The topic has been locked.

New Member Cannot Opt In 5 years 10 months ago #76664

Davie Biagi Topic Author Offline New Member Posts: 8 Thank you received: 1	The member said she never received the opt in message, but I sent and re-sent the opt in message 3 times. She said she has attempted to login several times to no avail. I sent her a copy of the opt in message with instructions on how to opt in the first time to the website, so she has that. LaGrange Toastmasters 3401885
	The topic has been locked.

New Member Cannot Opt In 5 years 10 months ago #76665

Davie Biagi Topic Author Offline New Member Posts: 8 Thank you received: 1	I received a copy of the opt in emails sent to the other members added to the site, but not Sivan Walker. I asked her to check her spam email folder. I'll talk to her face to face if she comes to the meeting tomorrow and see if I can get more information. LaGrange Toastmasters 3401885
	The topic has been locked.

New Member Cannot Opt In 5 years 10 months ago #76667

Brian
Offline
Administrator
Posts: 10476
Thank you received: 3867

I can see all the times you send the opt-in email to her and gmail accepted the email. Tell her to check her spam/jump and as well has her in box.

Aug 19 22:31:57 toastmastersclubs sendmail[7627]: x7JMVuas007624: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122199, relay=gmail-smtp-in.l.google.com. [172.217.197.27], dsn=2.0.0, stat=Sent (OK 1566253917 x184si9408718qkc.279 - gsmtp)
Aug 20 00:02:28 toastmastersclubs sendmail[24645]: x7K02S1I024642: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=122199, relay=gmail-smtp-in.l.google.com. [209.85.232.26], dsn=2.0.0, stat=Sent (OK 1566259348 u40si8938858qvh.217 - gsmtp)

The following user(s) said Thank You: LindaMann, Davie Biagi

The topic has been locked.

New Member Cannot Opt In 5 years 10 months ago #76671

Davie Biagi Topic Author Offline New Member Posts: 8 Thank you received: 1	Success! Our new member was able to opt in. Thanks! LaGrange Toastmasters 3401885 The following user(s) said Thank You: LindaMann
	The topic has been locked.