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TOPIC:

Certificate Subject Alternative Name Entry Needed 4 years 7 months ago #77125

bthomsen
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

Since switching our club over from a toastmastersclubs.org URL to a domain name we purchased (in our case, pontificators.org), club members have been complaining that the club website is harder to access. In looking into the issue, it appears the problem is that the https certificate is for "pontificators.org", but members are being directed to "www.pontificators.org". This is causing the browser think the certificate is not valid for the site, and preventing access. If the certificate were updated to have an additional Subject Alternative Name (SAN) DNS entry of "www.pontificators.org" or "*.pontificators.org", I believe that would resolve the issues we are seeing.

What do we need to do to get an updated certificate with the additional SAN DNS entry that includes a "www" or "*" prefix? Is anyone else seeing this issue?

The topic has been locked.

Certificate Subject Alternative Name Entry Needed 4 years 7 months ago #77126

Brian Offline Administrator Posts: 11647 Thank you received: 3880	Without your club number we can do nothing to assist you Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: bthomsen
	The topic has been locked.

Certificate Subject Alternative Name Entry Needed 4 years 7 months ago #77127

bthomsen Topic Author Offline New Member Posts: 3 Thank you received: 0	My club number is 1982709. Thank you for the quick response.
	The topic has been locked.

Certificate Subject Alternative Name Entry Needed 4 years 7 months ago #77129

Brian Offline Administrator Posts: 11647 Thank you received: 3880	www.pontificators.org pontificators.org Both work now. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Certificate Subject Alternative Name Entry Needed 4 years 7 months ago #77132

bthomsen Topic Author Offline New Member Posts: 3 Thank you received: 0	The updated Subject Alternative Name is working great! Thanks again for your help with this.
	The topic has been locked.

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