Welcome, Guest
Username: Password: Remember me
1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

[FreeToastHost] Message Not Delivered 4 years 5 months ago #77447

  • bholsey
  • bholsey's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 23
  • Thank you received: 6
I am the admin for my FTH club website located at: speakersforumtm.toastmastersclubs.org/. One of my club members is receiving this error below and for some reason cannot send emails out to everyone.

"You have been blocked (black listed) from sending emails to this address
(This email address is being protected from spambots. You need JavaScript enabled to view it.) from This email address is being protected from spambots. You need JavaScript enabled to view it.. Sorry. If you have any questions about this"

Can you please help?

Thanks,
Bill Holsey, DTM
The topic has been locked.

[FreeToastHost] Message Not Delivered 4 years 5 months ago #77448

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11613
  • Thank you received: 3873
The message is correct another club has black listed that email.
Your site admin can add that email to the block list exceptions in email security in the admin console for your club..

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

[FreeToastHost] Message Not Delivered 4 years 5 months ago #77451

  • bholsey
  • bholsey's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 23
  • Thank you received: 6
I am the admin. OK. I just added her email address to the "White List" under the "EMAIL SECURITY" tab.
Thanks for your help!
The topic has been locked.

[FreeToastHost] Message Not Delivered 4 years 5 months ago #77452

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11613
  • Thank you received: 3873
That is not what I told you to do. Please re-read first instructions.
The whitelist will not work as the black list is checked first.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

[FreeToastHost] Message Not Delivered 4 years 5 months ago #77453

  • bholsey
  • bholsey's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 23
  • Thank you received: 6
OK. I just changed it to " block list exceptions". Thanks!

Bill Holsey, DTM
The topic has been locked.

[FreeToastHost] Message Not Delivered 4 years 5 months ago #77491

  • bholsey
  • bholsey's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 23
  • Thank you received: 6
It is still not working.

Where is the "block list exceptions"?
Is it at EMAIL SECURITY then ""Crowd-Sourced" Black List" --> "Exceptions"?

Can you please be more specific? Thanks.
The topic has been locked.

[FreeToastHost] Message Not Delivered 4 years 5 months ago #77500

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831
For your purposes, yes.

Please try again. I made a few tweaks to the email code today.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.

[FreeToastHost] Message Not Delivered 4 years 5 months ago #77589

  • bholsey
  • bholsey's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 23
  • Thank you received: 6
Hello Steve,
Unfortunately, we are still receiving:
""You have been blocked (black listed) from sending emails to this address
(This email address is being protected from spambots. You need JavaScript enabled to view it.) from This email address is being protected from spambots. You need JavaScript enabled to view it.. Sorry. If you have any questions about this"

What could be the issue?

Thanks,
Bill Holsey, DTM
Site Admin & Club President
The topic has been locked.

[FreeToastHost] Message Not Delivered 4 years 5 months ago #77591

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831
I need to capture some information to figure out what is going on ...

Could you do another send please? You will still get a bounce back, but I will get some information behind the scenes.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.

[FreeToastHost] Message Not Delivered 4 years 5 months ago #77599

  • bholsey
  • bholsey's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 23
  • Thank you received: 6
Hi Steve,
We did another test email and got these errors:

Sent: Sunday, October 20, 2019, 3:19:53 PM PDT
Subject: [FreeToastHost] Message Not Delivered: Test Email
You have been blocked (black listed) from sending emails to this address (This email address is being protected from spambots. You need JavaScript enabled to view it.) from This email address is being protected from spambots. You need JavaScript enabled to view it.. Sorry. If you have any questions about this, please visit 9338.toastmastersclubs.org.

Sent: Sunday, October 20, 2019, 03:19:52 PM PDT
Subject: [FreeToastHost] Message Not Delivered: Test Email
You do not have the right permissions to send an e-mail to this e-mail address (speakers forum <This email address is being protected from spambots. You need JavaScript enabled to view it.>) from This email address is being protected from spambots. You need JavaScript enabled to view it. . Be sure your "From" address in your e-mail client is the same as your address in your toastmastersclubs.org member profile.

Thanks,
Bill Holsey, DTM
Site Admin & Club President
The topic has been locked.

[FreeToastHost] Message Not Delivered 4 years 5 months ago #77603

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831
Sorry the information capture has already "scrolled off" the logs... I missed it.

I will need to ask you to do this again, but wait until I am ready so I do not miss it again.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.

[FreeToastHost] Message Not Delivered 4 years 5 months ago #77604

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831
Ok, please try again.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.

[FreeToastHost] Message Not Delivered 4 years 5 months ago #77635

  • bholsey
  • bholsey's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 23
  • Thank you received: 6
It works. THANKS STEVE! You rock!

Best regards,
Bill Holsey, DTM
Club President and Site Admin
The following user(s) said Thank You: SteveTheTechie
The topic has been locked.
  • Page:
  • 1
Moderators: Pamrhtaylor3jliumarc33NotLiabledeedubbleyooNSBPhyllis Kirouac
Time to create page: 0.043 seconds
Powered by Kunena Forum