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TOPIC:

Unable to log on FTH websites 5 years 6 months ago #78265

pkoon2000
Topic Author
Offline
New Member
Posts: 6
Thank you received: 1

Pam Koon Columbus Uptown Toastmasters #2037. First, I apologize for hijacking another person's post. This was my original message: I am unable to log on to any of my FTH club websites. I checked my cookies & it says "allow from websites/visit." I clicked on "allow all" but that didn't help. I went to try to change my password to see if that would help & got this message - "There was an error with your login -- the Session ID attached to your e-mail (IcsvrbSwu7Z5KVGjpRnoMT0D3) was not valid. Please check to make sure the full link from the most recent email was used when clicked." I have never had any problem logging on these sites until about a week ago.

You told me to clear my cache & cookies. I am on an Apple computer & when I go to Privacy, it lists Cookies & website data: always block, allow from current website only, allow websites I visit, always allow. I have checked the "allow from website I visit." Is that correct? Also, when I go to Manage website data, it says " These websites have stored data that can be used to track your browsing. Removing the data may reduce tracking but may also log you out of websites or change website behavior." In the list I see: FTH toastmasters clubs.org & underneath that are the words: cache, cookies, local storage.

What am I supposed to do? Thanks!
Pam

The topic has been locked.

Unable to log on FTH websites 5 years 6 months ago #78267

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

Cookie files had gotten a bad rap over the years because some bad actors were using them to track the behavior of website visitors. Cookies are not in of themselves bad, and are actually uniquely useful for some types of website activities, such as remembering that you are logged into a website. This is because cookies are the only type of storage mechanism on your computer that automatically gets sent to our server when you access a website. When our server receives the information stored in the cookie file, it can immediately determine whether it sends your browser a "logged in version" of the website or a version where you have to log in again.

Because of this, you need to make sure your browser is allowing cookie files to be saved and sent to our server so it knows you are logged in. Our server checks the random string (called a session id) stored in the cookie file and looks to see if it can find a match in our database that got created when you last logged in. If it finds the match, you are given the "logged in version" of the website... if no match, then you have to log in again.

If you delete the cookies, you are essentially causing the system to forget you are logged in.

So... DO enable cookies for FTH websites & DON'T erase those cookies unless you are willing to log in again.

support.toastmastersclubs.org/doc/item/cookie-settings

The following user(s) said Thank You: pkoon2000

Last edit: by SteveTheTechie.

The topic has been locked.

Unable to log on FTH websites 5 years 6 months ago #78274

pkoon2000 Topic Author Offline New Member Posts: 6 Thank you received: 1	The issue has been resolved! Thanks so much! Pam The following user(s) said Thank You: SteveTheTechie
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