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TOPIC:

Can't Login to One Website 5 years 6 months ago #78301

KimKP
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

I belong to three clubs. Since before Christmas I have been unable to login into Talking Arrowheads #2870011. I first went to our administrator, She suggested a couple of things which hasn't work.When I try to redet my password I get this:There was an error with your login -- the Session ID attached to your e-mail (Genm1GKwBSBtI1V00EeiZ6E5X) was not valid. Please check to make sure the full link from the most recent email was used when clicked.
As the Clubs VP of Ed I am at a standstill --Can you help? I am sending from my other club where I could get into the sight.

Kim KP
Trendsetter Toastmasters 1338
Talking Arrowheads 2870011

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Can't Login to One Website 5 years 6 months ago #78304

Brian Offline Administrator Posts: 10473 Thank you received: 3866	1)Try clicking the reload link at the bottom of your site, and then log in. 2) If that does not work clear your browser cookies.
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Can't Login to One Website 5 years 6 months ago #78340

KimKP Topic Author Offline New Member Posts: 3 Thank you received: 0	I did exactly what you said and cleared all cookies both on my computer and chrome. I am still getting error messages and unable to log in, Is there anything else I should be doing?
	The topic has been locked.

Can't Login to One Website 5 years 6 months ago #78343

Pam Away Administrator Posts: 3707 Thank you received: 1121	My suggestion: Make sure you're logged out of the working website (browser closed) Open problem website. Click into a public page other than your home page. Now try logging in again, and request a password reset if you have forgotten your password or it doesn't work. Only use the latest email link to try logging in again. Let us know the results
	The topic has been locked.

Can't Login to One Website 5 years 6 months ago #78344

Brian Offline Administrator Posts: 10473 Thank you received: 3866	What are the error messages you are getting? go to 2870011.toastmastersclubs.org click the member log in type your name and a space select it from the list (could be only one) enter your password. click Login
	The topic has been locked.

Can't Login to One Website 5 years 6 months ago #78352

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

This is a weird issue... We need more specifics to troubleshoot. . is this a mobile login?

[2020/01/05 20:13:06/IP=72.241.194.161/Club=2870011]  Member Login for (Kim A Kensler-Prager, ACB) SUCCESSFUL. Member Session ID=[ tDl6OUBsWb9hiKPIFCr09d54D ]
[2020/01/05 20:13:07/IP=72.241.194.161/Club=2870011]  Member Authentication FAILED. Member Session ID in URL=[ tDl6OUBsWb9hiKPIFCr09d54D ] not found in database for this website.

It looks like the session key is not getting saved, but that does not make any sense.

Last edit: by SteveTheTechie.

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Can't Login to One Website 5 years 5 months ago #78392

KimKP
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

No its not a mobile login. It is my same dell computer that I have been using for all my clubs. It doesn't make any sense either. I cleaned all the cookies still didn't help Delete the Bookmark and all of the passwords except one I missed. The error message I have been getting since I am trying to login in says the session ID attached to my email is not valid, I can still cannot log in. I haven't made it to a different computer yet. I am using Avast as my Anti Virus. Could that somehow be blocking it?

The topic has been locked.

Can't Login to One Website 5 years 5 months ago #78397

Brian Offline Administrator Posts: 10473 Thank you received: 3866	I was able to log in and logout as you. Please try it now. go to 2870011.toastmastersclubs.org click the member log in type your name and a space select it from the list (could be only one) enter your password. click Login
	The topic has been locked.