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Skipped TM Member Email Address 5 years 5 months ago #78514

StephenSmith1 Topic Author Offline New Member Posts: 3 Thank you received: 0	Every time I send an email to my club officers using "officers-CLUB This email address is being protected from spambots. You need JavaScript enabled to view it., one member email address is skipped. The member never receives the message. The reason given was it "was bounced too many times'. What does that mean, and how do I correct it to accept this members address?
	The topic has been locked.

Skipped TM Member Email Address 5 years 5 months ago #78515

LindaMann Visitor	If you want us to assist you, you need to let us know what club you with
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Skipped TM Member Email Address 5 years 5 months ago #78573

StephenSmith1 Topic Author Offline New Member Posts: 3 Thank you received: 0	I am a member of Kettering Toastmasters Club 2120, located in Area 3, Division A, District 40. Our FTH website is 2120.toastmastersclubs.org
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Skipped TM Member Email Address 5 years 5 months ago #78574

LindaMann Visitor	They may have been black listed?
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Skipped TM Member Email Address 5 years 5 months ago #78581

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	We need to know the email address that is being referenced as bouncing. The following user(s) said Thank You: LindaMann
	The topic has been locked.

Skipped TM Member Email Address 5 years 5 months ago #78587

Brian
Offline
Administrator
Posts: 10473
Thank you received: 3866

she doesn't exist

Jan 20 16:08:34 toastmastersclubs sendmail[30470]: 00KG8XCx030467: to=<voylslinda@att.net>, ctladdr=<ec2-user@toastmastersclubs.org> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120496, relay=al-ip4-mx-vip1.prodigy.net. [144.160.235.143], dsn=5.2.1, stat=User unknown

The following user(s) said Thank You: LindaMann

Last edit: by Brian.

The topic has been locked.

Skipped TM Member Email Address 5 years 5 months ago #78598

StephenSmith1 Topic Author Offline New Member Posts: 3 Thank you received: 0	The member's email address in question is: This email address is being protected from spambots. You need JavaScript enabled to view it. This address works for Anna and I can personally send an email to her. The only platform it does NOT work (successfully sending) is anything with "toastmastersclubs.org"
	The topic has been locked.

Skipped TM Member Email Address 5 years 5 months ago #78601

SteveTheTechie
Offline
Administrator
Posts: 11526
Thank you received: 3795

The last bounce message is below... This is an issue w/ her account receiving email from the FTH server. She needs to address that by whitelisting the server address or similar in her account. I reset the bounce account for her for now, but if it keeps bouncing, she will be blocked again. We will not sent out email that just keeps bouncing back to the server.

Recipient Email Address: annakick@me.com
Email Subject: [KTM 2120] Skyscraper Oops; Ugly Steel Beams & more...
Date Sent: Mon, 20 Jan 2020 23:35:39 -0500

Diagnostic Code: 550 5.7.1 [CS01] Message rejected due to local policy. Please visit https://support.apple.com/en-us/HT204137
Delivery Status: 5.7.1 securityerror
Date Last Attempted: Tue, 21 Jan 2020 04:35:48 GMT

The following user(s) said Thank You: LindaMann

The topic has been locked.