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TOPIC:

Sunrise 6359 member email disabled. 5 years 5 months ago #78555

Sunrise
Topic Author
Offline
New Member
Posts: 2
Thank you received: 0

Good afternoon. For some reason the email for our member Mike Hambley (This email address is being protected from spambots. You need JavaScript enabled to view it.) has been blocked from email distributions. Outside of FTH we have no issues with sending emails to Mike.

We received the following message. If possible, please reset this condition.

This email address is being protected from spambots. You need JavaScript enabled to view it. was skipped because it has previously bounced too many times. Please visit support.toastmastersclubs.org and post a support request message for more information.

The topic has been locked.

Sunrise 6359 member email disabled. 5 years 5 months ago #78560

Brian
Offline
Administrator
Posts: 10473
Thank you received: 3866

Your member's email processor is flagging email from FTH as spam. He needs to white list the 2 email addresses, This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it.

Your email message to This email address is being protected from spambots. You need JavaScript enabled to view it. could not be delivered
and was returned to the FreeToastHost server. Details are as follows:
Recipient Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Email Subject: [Sunrise: ] Member Log In For Mike Hambly From Unrecognized Device
Date Sent: Tue, 3 Dec 2019 02:47:52 +0000
Diagnostic Code: 550 5.7.1 Reject for policy reason RULE3_2. See postmaster.gandi.net
Gandi detected a high spam probability score.
Date Last Attempted: Tue, 3 Dec 2019 02:47:55 GMT

The following user(s) said Thank You: SteveTheTechie

The topic has been locked.

Sunrise 6359 member email disabled. 5 years 5 months ago #78563

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Diagnostic Code: 550 5.7.1 Any emails returned to the server w/ diagnostic code 550's will be logged into the bounce log as a bounce and will be tracked... At some point, if the code detects repeated bounces, it will just stop trying to send emails to this email address.
	Last edit: by SteveTheTechie. The topic has been locked.

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