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TOPIC:

Email skipped because it has previously bounced too many times 5 years 4 months ago #78933

ldharari@gmail.com
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

Many of our committee members over the past month cannot receive club emails sent from the website through our This email address is being protected from spambots. You need JavaScript enabled to view it. email address. When we send emails to this address, some of the members (including myself who is site administrator) get the following email response:

[members email address] was skipped because it has previously bounced too many times. Please visit support.toastmastersclubs.org and post a support request message for more information.

This is happening for the following members:
Leon Harari [ This email address is being protected from spambots. You need JavaScript enabled to view it. ]
Robyn Arya [ This email address is being protected from spambots. You need JavaScript enabled to view it. ]
Robyn Bavati [ This email address is being protected from spambots. You need JavaScript enabled to view it. ]

The common theme for these office members is that they seem all to be gmail users. I do not know what to do to fix this. Please provide recommendations

The topic has been locked.

Email skipped because it has previously bounced too many times 5 years 4 months ago #78935

Brian
Away
Administrator
Posts: 10473
Thank you received: 3866

seems your club was sent a virus by This email address is being protected from spambots. You need JavaScript enabled to view it. using the club contact email address.

SUCCESS (User Email) Mon 2020/02/10 10:34:15 UTC Club:[613630] From:[This email address is being protected from spambots. You need JavaScript enabled to view it. ()] To:[This email address is being protected from spambots. You need JavaScript enabled to view it.>This email address is being protected from spambots. You need JavaScript enabled to view it.] CC:[] Subject:[MELCO COPORATION PO ORDER]
SUCCESS (User Email) Mon 2020/02/10 10:34:16 UTC Club:[613630] From:[This email address is being protected from spambots. You need JavaScript enabled to view it. ()] To:[This email address is being protected from spambots. You need JavaScript enabled to view it.>This email address is being protected from spambots. You need JavaScript enabled to view it.] CC:[] Subject:[MELCO COPORATION PO ORDER]
SUCCESS (User Email) Mon 2020/02/10 10:34:16 UTC Club:[613630] From:[This email address is being protected from spambots. You need JavaScript enabled to view it. ()] To:[This email address is being protected from spambots. You need JavaScript enabled to view it.>This email address is being protected from spambots. You need JavaScript enabled to view it.] CC:[] Subject:[MELCO COPORATION PO ORDER]

I have reset the bounce count
The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.
The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.
The Bounce Count for Email Address [This email address is being protected from spambots. You need JavaScript enabled to view it.] has been reset to zero.

The topic has been locked.

Email skipped because it has previously bounced too many times 5 years 4 months ago #78938

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	It would be wise to blacklist that sender's address to prevent this from happening again.
	Last edit: by SteveTheTechie. The topic has been locked.

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