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TOPIC:

Unable to renew HTTPS certificate 5 years 3 months ago #79105

ntroyer
Topic Author
Offline
New Member
Posts: 6
Thank you received: 0

Hi, I am the webmaster for Park Toastmasters in New Jersey.

I recently attempted to renew a HTTPS certificate and received this e-mail:

"[2020-02-29 08:13:08 GMT, FreeToastHost System Warning] *** IMPORTANT! ***

NOTE: We were unable to create / renew a HTTPS certificate for your custom domain: www.parktoastmasters.org
This means that you will not be able to access your website using https:// with your custom domain
name after any existing certificates expire.

Possible causes may include:
a. Your DNS records are set up incorrectly.
b. You are using domain forwarding--it is *not* supported.
c. Your custom domain has expired.
d. The custom domain listed in the admin console is no longer being used.

*** Note that the system may remove your custom domain from the database to prevent further invalid
attempts at cert renewals.

You may also access your website via 3041.toastmastersclubs.org

You can check your custom domain's expiration date using:
who.is/whois/www.parktoastmasters.org

You can view your current DNS records using:
www.digwebinterface.com/?hostnames=www.p...ns=auth&nameservers=

You can try to troubleshoot your DNS records using:
www.dnsstuff.com/tools#dnsReport|type=do...parktoastmasters.org

Please contact the FreeToastHost support team at support.toastmastersclubs.org for more details and assistance.

- FreeToastHost Support (This is a system generated message.)"

I am not sure what the cause is.
Hope to hear from someone here soon.

- Nat

The topic has been locked.

Unable to renew HTTPS certificate 5 years 3 months ago #79106

Brian Offline Administrator Posts: 10472 Thank you received: 3866	Without your club number we can do nothing for you
	The topic has been locked.

Unable to renew HTTPS certificate 5 years 3 months ago #79107

ntroyer Topic Author Offline New Member Posts: 6 Thank you received: 0	My club number is 3041.
	The topic has been locked.

Unable to renew HTTPS certificate 5 years 3 months ago #79108

Brian
Offline
Administrator
Posts: 10472
Thank you received: 3866

1) You had a warning on your Home about using custom CSS that stopped the automatic regen of the certificate.
2) You need to fix warnings and errors they interfere with the operation of your site.

(Home Page)

FreeToastHost does not support custom/third party JavaScript and/or style blocks.

If you use these, you do so at your own risk, and you may make your website unusable!
Please refer to our Terms of Use document, and to Backup your site for details on backing up your content.

Last edit: by Brian.

The topic has been locked.

Unable to renew HTTPS certificate 5 years 3 months ago #79109

ntroyer Topic Author Offline New Member Posts: 6 Thank you received: 0	So for the homepage, do I need to remove all "style" tags from each of the elements?
	The topic has been locked.

Unable to renew HTTPS certificate 5 years 3 months ago #79111

ntroyer Topic Author Offline New Member Posts: 6 Thank you received: 0	Hi, I removed the third-party javascript from my website. Can I successfully renew my HTTPS certificate now? If not, is it possible to see what exactly needs to be removed?
	The topic has been locked.