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Emails to club addresses not getting through 5 years 5 days ago #79156

  • ws41ch@shaw.ca
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This week I tried to send two messages to club members through the club email function. Another club member tried to send a message to members on Monday. None were received.

It has worked fine up to now although I suspect hat some of our dns settings are not correct.

Walter Scheidegger
Salmon Arm Toastmasters Club 2861
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Emails to club addresses not getting through 5 years 5 days ago #79158

  • Pam
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Yes - your DNS settings need to be changed - refer to the documentation here:
support.toastmastersclubs.org/doc/item/dns-settings-overview
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Emails to club addresses not getting through 5 years 4 days ago #79159

  • Brian
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your DNS is wrong for emasil

remove
salmonarmtm.com. 3599 IN MX 10 mailstore1.secureserver.net.
salmonarmtm.com. 3599 IN MX 0 smtp.secureserver.net.

remove
mail.salmonarmtm.com. 3599 IN CNAME pop.secureserver.net.
pop.secureserver.net. 59 IN A 173.201.192.129
pop.secureserver.net. 59 IN A 173.201.192.158
pop.secureserver.net. 59 IN A 173.201.193.129
pop.secureserver.net. 59 IN A 173.201.193.97
pop.secureserver.net. 59 IN A 68.178.252.117
pop.secureserver.net. 59 IN A 72.167.218.138
pop.secureserver.net. 59 IN A 97.74.135.10
pop.secureserver.net. 59 IN A 97.74.135.143

add
mail.salmonarmtm.com. IN A 50.19.253.65
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Emails to club addresses not getting through 5 years 4 days ago #79161

  • ws41ch@shaw.ca
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Thank you Pam and Brian,

Removed the first three records and added the last one. I cold not find the 8 records in A that Brian mentioned and neither could the GoDaddy tech support person.
Will wait and see what happens once the changes take effect.

Walter Scheidegger
Salmon Arm Toastmasters 2861
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Emails to club addresses not getting through 5 years 4 days ago #79166

  • Brian
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You did not remove
mail.salmonarmtm.com. 3600 IN CNAME pop.secureserver.net.

You did not add
mail.salmonarmtm.com. IN A 50.19.253.65
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Emails to club addresses not getting through 5 years 1 day ago #79204

  • ws41ch@shaw.ca
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Hi Brian,

This whole thing is over my head. My fellow Toastmaster Colin will look into it for me.

Thank you very much,
Walter Scheidegger
Salmon Arm Toastmasters 2861
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Emails to club addresses not getting through 5 years 1 day ago #79208

  • Colin Bunston
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Hello to our support hosts,

We are still struggling with our website email and in fact now, the website does not load what so ever. I made some adjustments in the DNS settings as you mentioned. So I must have done something incorrectly. Please review and let me know what I missed.

I refered to some other documentation from your website that mentioned that 3 Type A protocols were necessary for this website to work, but when I input them as per the instructions we have since lost our website hosting connection. And even after deleting them we are still missing our connection.

Please see attachments for what we currently have for DNS settings.

Thanks Colin
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Emails to club addresses not getting through 5 years 1 day ago #79210

  • Brian
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1) 2861.toastmastersclubs.org/ will always work
2) salmonarmtm.com, your dns is not broadcasting any zone records you need to contact your registrar.
3) you removed your base A record
salmonarmtm.com. * IN A 50.19.253.65
Last edit: by Brian.
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Emails to club addresses not getting through 5 years 1 day ago #79212

  • Colin Bunston
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Hi Brian,

We would like to continue with using our custom domain as we have been for a while. I'm not sure what you mean about our DNS not broadcasting any zone records. Are you refering to the Nameservers? They are the same as before which is through GoDaddy. ns19.domaincontrol.com and ns20.domaincontrol.com are correct or incorrect? I would presume then that if they are wrong we would need Free Toast Hosts own custom name servers to direct us to the right spot.

I have some more screen captures that will update you on what we now have.
Attachments:
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Emails to club addresses not getting through 5 years 1 day ago #79213

  • Colin Bunston
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Hi Brian,

I am in contact with GoDaddy and they have helped with the Type A records which seem to be ok now. They have asked me to ask for Toastmasters MX records required to host the email correctly. I looked through the feed here and haven't seem to found any clear info on that. Can you please verify the MX record info we need?

Thank you.
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Emails to club addresses not getting through 5 years 1 day ago #79214

  • Brian
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it is there
salmonarmtm.com. 3599 IN MX 0 mail.salmonarmtm.com.

please refer to the documentation.
support.toastmastersclubs.org/doc/item/dns-settings-overview
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