Welcome, Guest

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Page:
1

TOPIC:

Session times out when resetting password 4 years 10 months ago #79659

julialbach Topic Author Offline New Member Posts: 5 Thank you received: 0	I request the password reset, the email comes, I click on the link, I go to the reset password screen, and type a new password. When I hit save, it tells me that my session has expired. Solutions? Thanks! We are amgennoontalkers.toastmastersclubs.org
	The topic has been locked.

Session times out when resetting password 4 years 10 months ago #79660

Brian Offline Administrator Posts: 10400 Thank you received: 3853	clear your browser cache and cookies for your FTH site amgennoontalkers.toastmastersclubs.org
	The topic has been locked.

Session times out when resetting password 4 years 10 months ago #79661

julialbach Topic Author Offline New Member Posts: 5 Thank you received: 0	I cleared cookies, but maybe not cache too. Will try.
	The topic has been locked.

Session times out when resetting password 4 years 10 months ago #79662

julialbach Topic Author Offline New Member Posts: 5 Thank you received: 0	Cleared cache and cookies. No dice.
	The topic has been locked.

Session times out when resetting password 4 years 10 months ago #79663

Brian Offline Administrator Posts: 10400 Thank you received: 3853	What operating system and browser and version are you using? Please check your e-mail inbox and spam/junk mail folder for your authentication key and instructions.
	The topic has been locked.

Session times out when resetting password 4 years 10 months ago #79664

julialbach Topic Author Offline New Member Posts: 5 Thank you received: 0	Windows 7. Chrome 75.0.3770.100. Also tried in Internet Explorer. The authentication key shows up in my inbox just fine.
	The topic has been locked.

Session times out when resetting password 4 years 10 months ago #79665

Brian Offline Administrator Posts: 10400 Thank you received: 3853	Copy and paste the text not the link into your browser
	The topic has been locked.

Session times out when resetting password 4 years 10 months ago #79691

julialbach Topic Author Offline New Member Posts: 5 Thank you received: 0	Now neither option is working: I can't click on the key, or copy paste it. It just brings up the website, but doesn't give me temporary administrator access.
	The topic has been locked.

Session times out when resetting password 4 years 10 months ago #79704

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	We have been having some relatively recent issues w/ password resets--a comprehensive solution has been a bit elusive. If you are still having problems with this and would be willing to contribute an hour or two of your time to work with me to sort this out, then drop me a PM.
	The topic has been locked.